Accounts & Administration Officer | Work from Home/Dayshift

Twoconnect Careers; Philippines; Remote; PHP 446,000 - 781,000; Full time

Benefits offered by this job

HMO coverage for 2 dependents

Government-mandated benefits

Work from home

Job summary

Twoconnect Careers is seeking an Accounts & Administration Officer to support day-to-day operations for a boutique legal services firm. The role centers on administrative coordination, client/matter management, and invoicing with basic bookkeeping duties.

The ideal candidate has a bachelor’s degree and at least three years’ experience in administration, strong MS 365 skills, and excellent English communication.

Qualifications

• Bachelor’s degree in Business Administration, Commerce, Accounting or related field preferred.
• At least three years’ experience in administration, office coordination or professional services support is essential.
• Experience in a legal practice or legal services business is highly regarded.
• Invoicing, expense entry, basic accounts payable/receivable and routine reconciliations are essential.
• Proficiency in Microsoft 365, particularly Outlook, Word and Excel, is essential.
• Experience with bookkeeping platforms or CRM systems is highly regarded.
• Clear written and spoken English, including email drafting and professional client communication, is essential.
• Strong document preparation, proofreading, digital filing and record management skills are essential.
• Excellent organisation and ability to manage competing requests and deadlines are essential.

Responsibilities

• Provide administration and client support, manage calendars and documentation.
• Coordinate filing, client onboarding and correspondence distribution.
• Handle invoicing, expenses and basic reconciliations.
• Support proposals, engagement administration and service coordination.
• Assist with continuous improvement of templates, checklists and file management processes.

Skills

Microsoft 365

Outlook

Word

Excel

English communication

Document management

Organization

Attention to detail

Education

Bachelor’s degree in Business Administration/Commerce/Accounting/Legal Studies or related field

Tools

Bookkeeping platform

Practice management system

CRM

Job description

Position Overview

The Accounts & Administration Officer supports the day-to-day operations of a boutique legal services firm, ensuring administration is organised, responsive, and efficient. The role focuses primarily on administrative coordination, client and document management, with a smaller component covering invoicing, accounts administration, and basic bookkeeping.

Key Responsibilities

• Administration & Client Support
• Monitor shared inboxes and respond to administrative requests.
• Coordinate calendars, meetings, appointments, and follow-up actions.
• Maintain accurate client and matter records, filing systems, and document control processes.
• Support client onboarding by collecting information, issuing forms, and tracking outstanding requirements.
• Format, proofread, and distribute correspondence, reports, and other documents.
• Track deadlines, action items, and follow-ups, escalating issues where required.
• Coordinate supplier, office, and team administration activities.
• Maintain contact, referral, and opportunity records.
• Assist with proposals, engagement administration, and service coordination.

Accounts & Bookkeeping

• Prepare and issue invoices based on approved billing instructions.
• Process supplier invoices, expenses, and maintain accounts payable records.
• Record receipts, maintain accounts receivable records, and follow up on outstanding payments.
• Assist with basic bank and credit card reconciliations.
• Prepare billing and administrative status reports and identify process improvements.
• Continuous Improvement
• Improve templates, checklists, and file management processes as the business grows.
• Support additional administrative duties as required.

Continuous Improvement

• Improve templates, checklists, and file management processes as the business grows.
• Support additional administrative duties as required.

Requirements

• A bachelor’s degree in Business Administration, Commerce, Accounting, Legal Studies or a related field is preferred.
• At least three years’ experience in administration, office coordination or professional services support is essential.
• Experience in a legal practice or legal services business, including familiarity with client and matter administration, is highly regarded.
• Practical experience with invoicing, expense entry, basic accounts payable and receivable and routine reconciliations is essential.
• Proficiency in Microsoft 365, particularly Outlook, Word and Excel, is essential.
• Experience with a bookkeeping platform, practice management system or CRM is highly regarded; the ability to learn new systems quickly is essential.
• Clear written and spoken English, including accurate email drafting and professional client communication, is essential.
• Strong document preparation, proofreading, digital filing and record management skills are essential.
• Excellent organisation, attention to detail and the ability to manage competing requests and deadlines are essential.
• Discretion and sound judgment in handling confidential client, legal and financial information are essential.
• The ability to follow documented approval workflows for billing, expenses, payments and access to records is essential.
• A practical, service-oriented approach to supporting a small team and improving repeatable administrative processes is essential.
• The ability to work independently, ask for clarification when needed and elevate errors or risks promptly is essential.
• The ability to demonstrate these skills in a practical assessment of email triage, document formatting, Excel, invoicing and basic reconciliation is essential.

Benefits

Why Join Twoconnect?

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:

• Work setup – Work from home; Dayshift - 0700 AM- 0400 PM PHT (adjustments will be made for daylight saving time)
• Monday to Friday; weekends off
• HMO with 2 free dependents and medical reimbursements
• Government-mandated benefits
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success

Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.

We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable.

Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee.

Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.