Account Manager (Wholesale)
Penbrothers International
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Benefits offered by this job
Job summary
Penbrothers is seeking an Account Manager to act as the primary contact for B2B retailers, developing account strategies, analyzing campaign performance, and driving growth. You will collaborate with Product, Finance, Operations, and Data teams to optimize pricing, assortment, and promotions.
Role requires strong analytical skills, 5+ years in e-commerce or fashion wholesale, and excellent English communication.
Qualifications
- Bachelor’s degree in Business, E-commerce, Marketing, or related field; MBA preferred.
- +5 years of experience in e-commerce, account management, or fashion retail industry.
- Proven track record of driving sales and growth in wholesale channel with multiple clients.
- Strong analytical skills with advanced proficiency in Excel, Google Analytics and Power BI.
- Excellent project management, communication, and stakeholder management skills.
Responsibilities
- Develop comprehensive account strategies and business plans for assigned wholesale clients to support global channel growth.
- Conceptualize and lead tailored marketing campaigns in collaboration with internal teams and external partners.
- Align wholesale assortment planning with client procurement strategies to maximize sales performance and stock turnover.
- Conduct in-depth analysis of seasonal performance and sell-through data to identify opportunities and plan future assortments.
- Coordinate with Product, Finance, Operations, and Data teams to execute high-impact projects.
- Manage top-tier wholesale clients with a focus on achieving and exceeding monthly sales targets.
Skills
Education
Tools
Job description
Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.
Our client is a preowned luxury fashion tech company, that enables brands and retailers to buy & sell used goods through innovation and technology. They have developed a unique Resale as a Service solution utilized by the world’s largest retailers, and are also a global distributor (B2B player) of pre-owned luxury fashion for businesses. They currently have offices and warehouses in Portugal, Estonia, US, China, Japan, and the Philippines. They foster curiosity, by continuously providing our team members with avenues to explore, experiment, innovate and disrupt the current luxury resale model in a nutshell, that is our essence.
As an Account Manager, you will be the primary point of contact for B2B clients (retailers and boutiques) ensuring their needs are met, issues are resolved efficiently, and opportunities for business growth are maximized. Your role will involve developing account strategies, analyzing campaign performance, optimizing visibility, and collaborating across internal teams to deliver exceptional results. Success in this role requires strong analytical acumen, client management expertise, and a profound understanding of the product and market dynamics.
9:00 am to 6:00 pm MNL Time with flexibility required to attend early morning or late night calls depending on the need
Remote
- Develop comprehensive business plans and account strategies for assigned wholesale clients to support global channel growth.
- Conceptualize and lead tailored marketing campaigns in collaboration with internal teams and external partners.
- Align wholesale assortment planning with client procurement strategies to maximize sales performance, protect margins, and ensure healthy stock turnover (sell-through) for our clients.
- Conduct in-depth analysis of seasonal performance and sell-through data to identify missed opportunities and develop action plans for future assortments.
- Leverage seasonal insights to refine account strategies, ensuring future orders are optimized for maximum sales and healthy inventory turnover.
- Perform competitive audits across partners with low conversion to refine pricing strategies and improve performance.
- Monitor competitor activities, pricing models, and promotional tactics to adapt effectively and maintain market edge.
- Leverage tools such as page view reports, search term data, traffic analytics, and SKU performance metrics to understand customer buying behavior.
- Identify high-performing and underperforming SKUs to optimize product assortment and positioning.
- Maximize wholesale appeal by merging data-driven insights with a keen eye for retail trends and boutique-specific preferences to curate high-performing collections.
- Monitor market fluctuations and product lifecycles to optimize product positioning, ensuring our physical stock remains competitive and perfectly aligned with clien demand and seasonal shifts.
- Lead and oversee multiple initiatives, ensuring timelines, resources, and departmental collaboration are managed effectively.
- Coordinate with Product, Finance, Operations, and Data teams to execute high-impact projects and align with business goals as well as balancing price, product assortment, promotions, and operational efficiencies.
- Stay current with market trends, customer preferences, emerging platforms, and competitive dynamics.
- Provide actionable insights to the wider business to support strategic decision-making and identify new growth opportunities.
- Manage top-tier wholesale clients with a focus on achieving and exceeding monthly sales targets.
- Cultivate strong client relationships, serving as the key liaison and trusted advisor for all business matters.
- Bachelor’s degree in Business, E-commerce, Marketing, or a related field (MBA preferred).
- +5 years of experience in e-commerce, account management, or fashion retail industry.
- Proven track record of driving sales and growth in a wholesale channel, with multiple clients.
- Strong analytical skills with advanced proficiency in Excel, Google Analytics, Power BI and reporting tools.
- Experience working cross-functionally with product, operations, finance, and marketing teams.
- Excellent project management, communication, and stakeholder management skills.
- Exceptional communication skills in English—both written and verbal—with the ability to convey complex ideas clearly and professionally.
- Strong interpersonal and collaboration skills with a demonstrated ability to work effectively across teams and functions.
- Highly organized and detail-oriented, with excellent time management abilities and a knack for juggling multiple priorities in fast-paced environments.
- Strategic thinker who aligns decisions and actions with the organization’s broader business goals and demonstrates a clear understanding of market dynamics and financial impact.
- Strategic thinking and execution
- Data analysis and entrepreneurial mindset
- Wholesale expertise
- Client relationship management
- Cross-functional leadership
- Adaptability and problem-solving
- Flexible working hours (to address EU time zone client base if applicable)
- Ability to negotiate with clients
We use AI tools to streamline our application process—including an initial conversation with an AI Interviewer. All hiring decisions are made entirely by humans: our Talent Acquisition team guides your full candidate journey and makes all evaluation decisions.
You are welcome to use AI for CV refinement and research, but real-time AI assistance during interviews or skill assessments is strictly prohibited to ensure an authentic evaluation.
Read our full AI Disclaimer to learn more.
At Penbrothers, we are obsessed with creating positive employee experiences. Here you’ll find an environment that nurtures learning and provides opportunities for growth. You’ll have the opportunity to make an impact on fast-growing startups and dynamic companies.
- Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
- Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.
- Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
- Powering global startups: We’ve created 1,400 jobs that empower global start-ups to focus on growth.
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