Account Manager B2B - Industrial

CITADEL Pacific Ltd.; Makati; On-site; PHP 500,000 - 900,000; Full time

Job summary

CIT ADEL Pacific Ltd. in Makati, Philippines seeks an Account Manager to develop and manage branded LPG for the LPG business, driving target volumes through disciplined account management and channel initiatives.

You will act as the face of Solane, implementing contact strategies for managed industrial accounts and resolving issues to grow the business. The role requires planning, reviewing, and executing customer business plans, along with HSSE compliance and strong collaboration with channel

Qualifications

• Ability to plan and execute channel transformation.
• Minimum of 5 years of experience in sales, preferably in the Oil and Gas industry or similar.
• High personal effectiveness, able to command respect without direct authority.
• Ability to work independently with minimum supervision and support.
• Prior experience in the direct industrial segment is strongly preferred.
• Demonstrated Enterprise First mindset and actions (looking beyond department silo and contributing to business unit / ILC bottom line).

Responsibilities

• Develop and manage industrial accounts assigned, in compliance with sales and finance policy and standards.
• Implement policies, channel transformation initiatives and commercial strategies.
• Execute business reviews and plans with channel partners.
• Manage and monitor volume performance daily and provide feedback.
• Prepare monthly Contact Plan and report results to Line Manager.
• Coach sales agents and manage distributors to grow the business.
• Ensure recovery of overdue payments and compliance with safety regulations during installations.
• Plan and achieve individual and team sales targets.
• Maintain customer strategy, record interactions, and allocate tasks to meet needs.
• Be proactive on HSSE issues affecting staff and customers.

Skills

Sales experience

Oil and Gas industry experience

Independent work

Channel transformation planning

Enterprise mindset

Job description

Job Purpose

The Account Manager develops and manages branded LPG for the LPG business and delivers the target volume via office setting. Delivers margins thru detailed account management, maximization of initiatives and programs by growing through the controlled channels. Plans, reviews, improves and executes customer business plans assessing and building each capability. Be the face of Solane in delivering channel excellence according to ALERT culture and Sales First principles. Responsible in implementing contact strategy for managed industrial accounts that would need face to face customer interface in order to resolve issues and develop the business.

Responsibilities

• Responsible for the development of Industrial Accounts assigned, in compliance with sales and finance policy and all legal and technical standards.
• Implements ILC policies, channel transformation initiatives and commercial strategies.
• Implements and executes business reviews and business plans with channel partners.
• Manages and monitors volume performance daily and feedback to account manager.
• Prepares monthly Contact Plan, runs it, and feedbacks weekly to the Line Manager.
• Coach sales agents and management of the distributor in managing and growing the business.
• Ensures recovery of customer overdue.
• Implements actions proposed by the business and /or by the Line Manager and reports timely about the results of these actions.
• Monitors commercial installation after contract signature (verifies compliance with safety regulations and tightness tests for installations).
• Plan, monitor, and achieve individual and team sales targets.
• Develop, update, maintain and communicate the customer strategy for customers within portfolio, record all customer interaction and plan / allocate tasks to meet customer needs.
• Be responsible and proactive on HSSE issues that affect the individual, the office environment and their customers.
• Be accountable for own development plan to continuously improve competencies (knowledge / skill / behavior).
• Define and execute the overall business plan (including call plan) for all customers in portfolio.
• Monitors competitor activities and implements strategies to counter them.
• Ensure all service providers carry out the agreed terms.
• Actively use available systems optimally and keep customer contacts up to date and / or actively ensure accuracy where others perform these tasks.
• Provide backup within the sales force when required.
• Ensures all customer contracts are updated and enforced. Responsible for development of team members' individual competencies.

Qualifications

• Ability to plan and execute channel transformation.
• Minimum of 5 years of experience in sales, preferably in the Oil and Gas industry or similar.
• High personal effectiveness, able to command respect without direct authority.
• Ability to work independently with minimum supervision and support.
• Prior experience in the direct industrial segment is strongly preferred.
• Demonstrated Enterprise First mindset and actions (looking beyond department silo and contributing to business unit / ILC bottom line).

About IPGG

Isla Petroleum and Gas Corporation (IPGG)is a joint venture between Isla Petroleum & Energy (IP&E) and CREASIA Energy Holdings, focused on LPG and energy ventures within the Isla Group. Acquired from Shell in 2012, IPGG is now aleading LPG distributor in the Philippines, operating across the supply chain—from importation and trading to marketing and distribution. Through its subsidiaryIsla LPG Corporation, it rebranded Shellane toSolane, now the#1 LPG brand in consumer preference.

IPGG also supports fuel conversion systems and piped LPG solutions nationwide. Its other subsidiaries,Isla Gas Terminals (ILG)andIsla Import Terminals (IITI), further strengthen its infrastructure and logistics capabilities. IPGG plays a vital role in advancing safe, reliable, and accessible energy solutions across the country.

We offer a competitive total rewards package which includes a base salary determined by factors such as role, experience, skill set, and location. Additionally, eligible employees may receive discretionary bonuses based on both company performance and individual achievements. Our benefits and programs are designed to meet the needs of our employees and are benchmarked to the market. Detailed information regarding compensation and benefits will be shared during the hiring process.