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A leading telecommunications company in Metro Manila seeks a qualified individual to manage end-to-end processes, maintain data inventory, and prepare various reports. The ideal candidate will focus on optimizing operations and contributing to business success through effective data management and reporting.
Globe Telecom, Inc. (Globe) is the leading telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. They provide cellular, broadband, and mobile data services by focusing on enriching their content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. They aim to enrich lives through communications by simplifying technology so that they bring customers closer to what matters most.
Primarily accountable for the end-to-end processes, from receiving requests from business units, and maintaining the data inventory module. Generate monthly chargeback specifications to be sent out to different business units. Prepare trending reports and special reports as requested by the business unit. Prepare savings reports generated from license and managed exchanges.
Globe has invested more than P63 million in the learning and development of its over 8,000 employees through Globe University. Of the total Learning & Development budget, approximately P8.3 million was invested in Newton, an online learning platform that provides employees access to a wide range of eCourses which they may take at their own pace and time to support their professional development.
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Workers are entitled to the following rights:
Globe University, the company’s training arm, focuses on creating and providing collaborative and diverse learning experiences to enhance the capabilities of all Ka-Globe. Learning and development programs help upskill the workforce. Well-equipped and happy employees make for better customer service, aside from boosting their overall performance while working remotely.
Increased productivity while achieving common goals, trust and respect among co-workers, and strong support in the workplace help develop long-lasting relationships and a healthy work-life balance. Managing boundaries is key to ensuring that relationships are not leveraged unfairly or create an environment of favoritism. It is important to treat each team member with equal care, consideration, and respect. When possible, involve other people in work projects to diversify knowledge and perspectives. Importantly, employees must be able to say no to work friends to develop a culture of trust and respect.
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Globe has adopted a very customer-centric culture where the customers serve as a beacon for everything the company does. This focus on the customer is key to Globe’s success over the years. Keeping customers happy translates to satisfied shareholders and motivated employees, which is the principle behind Globe's Circle of Happiness at the core of the company’s culture.
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