₱10K Completion Bonus Awaits! | Healthcare CSR | TTEC Bacolod

TTEC; Iligan; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Seasonal Healthcare Customer Service Representative to work onsite in Bacolod. You will engage with customers, provide timely answers, and resolve issues with empathy and a positive attitude.

Ideal candidates bring at least 6 months of customer service experience, a high school diploma, and solid computer skills. Expect an inclusive culture, opportunities for growth, and a comprehensive benefits package based on position.

Qualifications

• Completed senior high school or high school (old curriculum).
• 6 months of customer service experience or more (BPO or Non BPO).
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Communication skills

Computer skills

Education

High school diploma

Tools

Computer literacy

Job description

Your potential has a place here with TTEC’s award-winning employment experience. As a Seasonal Healthcare Customer Service Representative working onsite in Bacolod, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

What You’ll Do

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Completed senior high school or high school (old curriculum)
• 6 months of customer service experience or more (BPO or Non BPO)
• Recognize, apply and explain your product or service knowledge
• Computer experience

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.