Work-At-Home - Customer Service Associate [Intermediate English]

UNAVAILABLE; Perú; A distancia; PEN 10,000 - 35,000; A tiempo parcial

Descripción de la vacante

A leading BPO company in Peru is seeking a Customer Service Associate to respond to customer inquiries and provide excellent service. The role requires a high school diploma and an intermediate level of English. This position offers a long-term contract, flexible schedules, and paid training from day one. Join us for professional development and a positive work environment.

Servicios

Long-term contract

Paid training from day one

Flexible working hours

Formación

• Must have a high school diploma or certificate.
• Should possess intermediate English level.
• Excellent communication skills are a must.

Responsabilidades

• Respond to all customer inquiries.
• Provide excellent customer service.
• Document and update records in the required systems.

Conocimientos

Intermediate English

Excellent communication skills

Empathy

Problem-solving abilities

Educación

High school diploma or certificate

Descripción del empleo

Resumen

Why TP?

We are the industry leader with presence in 91 countries! Great Place to Work has ranked us as one of the best companies in the country and the world. We don’t stop innovating, and we always go beyond.

Are you ready to work with the best?

Responsabilidades

What you’ll do as a Customer Service Associate:

• Respond to all customer inquiries.
• Provide excellent customer service by being a good listener.
• Work with confidential customer information while treating it sensitively.
• Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
• Keep a constant working knowledge of our client’s products, services, and promotions.
• Document and update records in the required systems.

Requisitos

Who are you?

• A high school graduate (must have a diploma or certificate).
• Someone with an intermediate English level and excellent communication skills.
• A person who is polite and empathic at the same time. Someone who can put themselves in somebody else's shoes to understand their feelings or thoughts.
• Someone who knows how to solve problems most positively.
• Someone who sees the big picture but also the tiny details.
• A person with no experience but with a proactive and confident attitude.

Enjoy:

• Long-term contract.
• Available to work from home.

• Paid training from day one.
• 36 hours part- time schedules with day and night shifts
• Salary of S/. 1275.00 + 15% Variable

Be part of a multinational company dedicated to the BPO field and start your professional development #LikeaPro