Tech Sales Associate

UNAVAILABLE; Magdalena del Mar; Presencial; PEN 52,000 - 88,000; Jornada completa

Descripción de la vacante

A leading digital business services company in Lima is seeking a Tech Sales Associate. You'll respond to customer inquiries, troubleshoot issues, and promote products. The ideal candidate has sales experience, advanced English, and is proactive in providing exceptional customer service. This role offers a performance bonus, stability after seven months, and additional perks.

Servicios

40% performance bonus

Long-term contract from the 7th month

Full coverage and benefits

Exclusive brand discounts

Formación

• Intermediate to advanced English level to communicate effectively.
• Proactive, responsible, empathetic, and confident in interactions.
• Sales experience with a proven record of understanding customer needs.
• Ability to promote and build exceptional customer rapport.
• Ability to take full ownership of customer issues.

Responsabilidades

• Respond to customer inquiries and provide exceptional service.
• Troubleshoot client products and provide resolutions.
• Meet metrics like Customer Availability and Net Promoter Score.
• Engage customers with a direct and friendly approach.
• Showcase products and services to boost business.

Conocimientos

Sales experience

Customer rapport building

Proactive problem solving

Empathetic communication

Intermediate to advanced English

Descripción del empleo

Resumen

You’re the Player We’re Missing on This TOP Team!

We’re looking for a Tech Sales Associate. You will be responsible for responding to customer inquiries, providing exceptional service through attentive listening, and handling sensitive customer information with care. You'll strive to proactively resolve issues on the first contact, stay knowledgeable about our client's products and promotions, and accurately update records in the required systems.

Responsabilidades

Who You Are:

• Offer customers new products and services that will help their businesses succeed.

• Troubleshoot the client's products, such as hosting and website services, as needed, taking full ownership and providing a thorough resolution to the customer.

• Meet metrics such as Customer Availability, Net Promoter Score, and New Sales Per Day.

• Keep every customer engaged with a direct and friendly approach.

• Boost the client's business by showcasing their products and services.

• Handle sensitive customer data with the utmost care and confidentiality.

Requisitos

The TOP Team Is All About:

• Having an intermediate to advanced English level to communicate effectively across diverse contexts.

• Being proactive, responsible, empathetic, and confident in every interaction.

• Having sales experience with a proven record of understanding customer needs.

• Demonstrating the ability to promote and build exceptional customer rapport.

• Having the ability to take full ownership of customer issues and deliver a truly exceptional customer experience, one customer at a time.

Let’s Talk About Benefits:

• Earn up to a 40% performance bonus* because your effort deserves real rewards.

• Obtain a long-term contract from the 7th month, because stability and peace of mind are part of the TOP Team vibe.

• Enjoy consistent pay with full coverage and benefits. We’ve got your back.

• Enjoy exclusive brand discounts and all the cool perks of being part of our crew.
• Terms and conditions apply.

This Is What Sets Us Apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.

Make a difference with the TOP Team!

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