Sr. Systems Engineer (Internal Support)

Atlas Technica; Lima Metropolitana; A distancia; PEN 202.000 - 303.000; Jornada completa

Descripción de la vacante

Atlas Technica is seeking a Sr. Internal Support Engineer to join our growing team. This remote Peru-based role supports internal systems, including Azure AVD, Endpoint infrastructure, Entra ID, Intune, MS Defender, and VOIP.

You will work with the internal infrastructure team to deliver high-quality end-user support, system administration, and successful data migrations from on-prem/hybrid to cloud. Equal opportunity employer; we value collaboration and growth.

Formación

• Minimum 10 years of IT experience/administration.
• Strong verbal and written communication skills.
• Advanced PowerShell skills including scripting.
• End User Support / Desktop Support: Windows 10/11, Microsoft Office, desktop, and mobile device troubleshooting.
• Support of Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Entra ID).
• Systems Administration: knowledge of Windows Server 2019/2022 including Active Directory, Group Policy, and Domain Controllers.
• Support/use of ConnectWise Manage and ScreenConnect.
• Experience in data and platform migrations; e.g., Email security migration, VOIP migration, on-prem/hybrid to cloud migrations.
• Experience taking projects/deployments from proof-of-concept to production.

Responsabilidades

• Minimum 10 years of IT experience/administration.
• Strong verbal and written communication skills.
• Advanced PowerShell skills including scripting.
• End User Support / Desktop Support: Windows 10/11, Microsoft Office, desktop, and mobile device troubleshooting.
• Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Entra ID).
• Systems Administration: knowledge of Windows Server 2019/2022 including Active Directory, Group Policy, and Domain Controllers.
• Support/use of ConnectWise Manage and ScreenConnect.
• Experience in data and platform migrations; e.g., Email security migration, VOIP migration, on-prem/hybrid to cloud migrations.
• Experience taking projects/deployments from proof-of-concept to production.

Conocimientos

PowerShell scripting

End User Support

Windows support

Windows Server Admin

Herramientas

ConnectWise Manage

ScreenConnect

Azure Virtual Desktop

Intune

Office 365

SharePoint Online

Entra ID

Active Directory

MS Defender

Descripción del empleo

Title: Sr. Systems Engineer (Internal Support)

Reports to: Internal Support Manager

Location/Type: PE Remote

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year since inception through our uncompromising focus on service. We value collaboration, culture, client satisfaction, efficiency, accountability, and a growth mindset. We are looking for people who can thrive in and contribute to Atlas’ culture while putting the customer first.

We are seeking a Sr. Internal Support (IS) Senior Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities. You will be working with the Atlas internal infrastructure team to support internal systems, including Azure AVD, Endpoint infrastructure, Entra ID, Intune, MS Defender, and Atlas’ VOIP system.

Responsibilities

• Minimum 10 years of IT experience/administration
• Strong verbal and written communication skills
• Advanced PowerShell skills including scripting
• End User Support / Desktop Support: Windows 10/11, Microsoft Office, desktop, and mobile device troubleshooting
• Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Entra ID)
• Systems Administration: knowledge of Windows Server 2019/2022 including Active Directory, Group Policy, and Domain Controllers
• Support/use of ConnectWise Manage and ScreenConnect
• Experience in data and platform migrations; e.g., Email security migration, VOIP migration, on-prem/hybrid to cloud migrations
• Experience taking projects/deployments from proof-of-concept to production

Desirable Qualities

• Experience working in an MSP environment
• Administration and use of RMM agents/tools
• Exposure to/ability to support workloads in Azure or AWS
• Experience with vendors such as Monday.com, Atlassian, AFI, Mimecast, and 1Password
• Experience with Azure Virtual Desktop
• Experience with cybersecurity solutions such as Cavelo, ThreatLocker, and MS Defender

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.