Sales Support Specialist

La Crosse Seed; Perú; Presencial; PEN 40,000 - 60,000; Jornada completa

Descripción de la vacante

A leading seed company in Peru is seeking a Sales Support Specialist (SSS) to handle customer orders and provide support to the sales team. The ideal candidate will have excellent communication skills, 2+ years of relevant experience, and be proficient in Microsoft Office. This role requires strong analytical skills and the ability to work in a dynamic environment. Competitive compensation is offered.

Formación

• 2+ years of similar experience in increasingly responsible roles.
• Ability to work overtime hours as necessary.
• Ability to make calculations such as discounts and invoices.

Responsabilidades

• Processing customer orders and invoicing.
• Responding to customer service or account inquiries.
• Providing administrative support to multiple salespeople.

Conocimientos

Excellent verbal and written communication skills

Excellent interpersonal and customer service skills

Excellent organizational skills and attention to detail

Excellent time management skills

Strong analytical and problem-solving skills

Comfort with technology

Proficient with Microsoft Office Suite

Educación

Associates degree or higher

Herramientas

Microsoft NAV software

Descripción del empleo

Job Title: Sales Support Specialist (SSS)

Department: Marketing & Customer Experience

Summary of Position

La Crosse Seed, a national leader in the forage, turf, wildlife, and cover crop seed industry, is looking for a Sales Support Specialist (SSS) - a problem solver who can work effectively, efficiently, and independently in a deadline-driven, dynamic, team-based environment. The Sales Support Specialist is responsible for working with a sense of urgency and utilizing a proactive approach without relying on follow-up from others.

Reports to

Sales Support Supervisor

Essential Duties and Responsibilities

• Processing customer orders and invoicing
• Responding to customer service or account inquiries
• Providing administrative support to multiple salespeople
• Answering, screening, and routing incoming telephone calls
• Assisting salespeople with price quotes
• Greeting and directing company customers/visitors
• Assisting with general office duties
• Attendance, punctuality and reliability are essential requirements of this position
• Other duties as assigned

Physical Requirements

Prolonged periods of sitting at a desk (or standing) and working on a computer

Qualifications/Skills/Abilities

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and to delegate them when appropriate
• 2+ years of similar experience in increasingly responsible roles
• Comfort with technology and strong ability to learn new systems
• Proficient with Microsoft Office Suite or related software
• Ability to work overtime hours as necessary
• Ability to make calculations such as discounts, freight estimates, dimensional weight, invoices, and percentages

Preferred Education/Experience

Education: Associates degree or higher

2+ years of quality work experience

Familiarity with Microsoft NAV software

Experience streamlining processes and eliminating waste to keep costs low while maintaining high quality products or services

Agriculture/seed knowledge is not required and can be taught/learned