Reservations Coordinator Advanced English skills are required

Grandes Aventuras del Peru; Lima Metropolitana; Presencial; PEN 35,000 - 50,000; Jornada completa

Descripción de la vacante

A travel company in Lima, Peru, is seeking a Reservations Coordinator to manage day-to-day reservation duties across Latin America. The ideal candidate will have a degree in Tourism or Hospitality, 2+ years of experience, and strong customer service skills. This role offers a competitive salary, benefits, and opportunities for growth.

Servicios

Competitive salary

Competitive benefits package

Birthday day off

Vacation time

Enhanced parental leave

Learning and growth opportunities

Formación

• Minimum 2 years of experience in the travel industry.
• Ability to complete reservations accurately and timely.
• Excellent communication skills required.

Responsabilidades

• Complete all reservations as requested by the Sales team.
• Maintain open communication with supply chain and training.
• Support Global Sales teams with last-minute bookings.

Conocimientos

Customer service skills

Listening skills

Intermediate English

Computer skills

Knowledge of Regional Geography

Educación

Technical or bachelor's degree in Tourism or Hospitality Management

Descripción del empleo

Job Description: Reservations Coordinator

We are seeking a Reservations Coordinator to join our team. The successful candidate will be responsible for completing day-to-day reservations duties throughout the Latin America region.

Responsibilities will include:

• Accurate completion of all reservations as requested by the Sales team and as designed by the Product team.
• Accurate completion of all required validations and ensuring systems and tools are accurate.
• Maintaining open communication with our supply chain and providing training when needed.
• Supporting the Global Sales teams by handling last-minute booking requests and changes.
• Ensuring all tasks are completed timely and accurately to avoid unnecessary fees.
• Maintaining open communication with the Operations team when issues arise with reservations.

Requirements:

• Technical or bachelor degree in Tourism, Hospitality Management, or related fields.
• 2+ years of experience in the travel industry.
• Intermediate level of English (both written and spoken).
• Computer skills and familiarity with Regional Geography.
• Excellent customer service and listening skills.

We offer a competitive salary, benefits package, and opportunities for growth and development.

What we offer:

• Competitive salary commensurate with the role.
• Competitive benefits package.
• Birthday day off.
• Vacation time.
• Enhanced Parental Leave.
• Learning and growth opportunities.