Operations Trainer Assistant [020036]

Playtech; Los Olivos; Presencial; PEN 10,000 - 35,000; Jornada completa

Descripción de la vacante

A leading online gaming software supplier in Lima is seeking a Training Coordinator to design and implement effective training programs. The role involves providing onboarding support, establishing evaluation criteria, and monitoring new employee progress. Candidates should possess higher education, advanced English skills, and strong interpersonal abilities. This position offers official employment from day one, ongoing operational training, and performance-based bonuses.

Servicios

Official employment from day one

Ongoing operational training

Food vouchers

Annual and performance-based bonuses

Formación

• Strong collaboration abilities and conflict resolution skills.
• Ability to teach and explain company policies and procedures.
• Understanding of human resources management and training strategies.

Responsabilidades

• Design and implement training programs aligned with organizational goals.
• Provide onboarding support to new team members.
• Monitor performance during the onboarding phase.
• Track progress throughout the training journey.

Conocimientos

Advanced proficiency in English

Interpersonal & Networking Skills

Communication Skills

Educación

Completed or ongoing higher education (university or equivalent)

Herramientas

MS Office

Descripción del empleo

Overview

Playtech Lima is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market. Playtech offers cutting-edge, value added solutions to the industry's leading gaming operators. Since Playtech's inception in 1999, our approach has been centered on continual development. Playtech Lima represents Playtech Live product, and our studios contain hundreds of state-of-the-art cameras, broadcasting in premium HD quality, offering the fastest streaming and highest up-time in the market.

Responsibilities

• Design and implement training programs aligned with both organizational goals and employee development needs.

• Provide onboarding support to new team members, equipping them with practical skills, motivation, and a clear understanding of company procedures, communication standards, professional conduct, and body language.

• Establish evaluation criteria to measure the effectiveness of training and encourage new employees to successfully acquire essential knowledge.

• Monitor performance during the onboarding phase, offering constructive feedback and guidance until employees are ready to work independently.

• Track progress throughout the training journey, ensuring each new hire receives the support they need to grow confidently into their role.

Qualifications

• Education: Completed or ongoing higher education (university or equivalent).

• Language Skills: Advanced proficiency in English—spoken, written, and reading.

• Digital Literacy: Solid knowledge of MS Office, email platforms, and general computer skills.

• Subject Expertise: Understanding of human resources management, employee motivation, training strategies, and instructional methodologies.

• Interpersonal & Networking Skills: Strong collaboration abilities, conflict resolution skills, and the capacity to work effectively with individuals from diverse backgrounds and perspectives.

• Communication Skills: Ability to teach and clearly explain company policies and procedures, present new ideas and innovations, and motivate others to improve performance and achieve goals.

Benefits

• Official employment from day one – you're on the payroll as soon as you start.

• Ongoing operational training – we invest in your growth with continuous learning.

• Additional development programs – expand your skills beyond the basics.

• Food vouchers – earn rewards based on attendance performance.

• Annual and performance-based bonuses – your effort and results truly pay off.