Operations Assistant

Intrepid Travel; Cuzco; Presencial; PEN 24.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work arrangements, work-from-

4 weeks paid parental leave

Descripción de la vacante

Intrepid Travel is seeking an Operations Assistant in Cusco, Peru, to support the smooth delivery of tour operations across multiple brands. You will handle administrative, logistical, and coordination tasks, ensuring schedules and systems are up to date and accurate for successful departures.

The role covers both pre-trip planning and live operations, requiring strong English proficiency, organizational skills, and the ability to manage multiple tasks in a fast-paced environment.

Formación

• Experience in administrative, operational, or coordination roles.
• Intermediate to advanced English proficiency (written and verbal).
• Strong organizational and time management skills.
• High attention to detail and accuracy in data management.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office, with strong Excel skills for data management, tracking, and reporting.

Responsabilidades

• Coordinate ongoing trips and support live operations.
• Resolve operational needs as they arise.
• Ensure teams have accurate information and required support to run departures.

Conocimientos

Administrative experience

Operational coordination

Communication skills

Time management

Attention to detail

Multitasking

Microsoft Office

Excel

Herramientas

Microsoft Office

Excel

Descripción del empleo

As the Operations Assistant, you will help ensure our travelers have the trip of a lifetime in Peru! This role supports the smooth delivery of tour operations by providing essential administrative, logistical, and coordination support across multiple brands and business partners. You will help ensure operational schedules, documentation, and systems are accurate, organized, and up to date, while working closely with leaders, suppliers, and internal teams to deliver exceptional travel experiences.

Supporting both pre-trip planning and live operations, the Operations Assistant helps coordinate ongoing trips, resolve operational needs as they arise, and ensure teams have the information and support required to run successful departures.

This is a fixed 12 month contracted position based out of our office in Cusco, Peru.

Some of the essential experience you’ll have include:

• Experience in administrative, operational, or coordination roles
• Intermediate to advanced English proficiency (written and verbal)
• Strong organizational and time management skills
• High attention to detail and accuracy in data management
• Ability to manage multiple tasks in a fast-paced environment
• Strong written and verbal communication skills
• Proficiency in Microsoft Office, with strong Excel skills for data management, tracking, and reporting

You’ll be willing to work flexible hours and have the ability to handle a multitude of tasks that may be on the go at one time. Your communication and organisational skills will be the catalyst to your success in this role.

Please note

• We recognise that AI use in applications is becoming more common. We review applications carefully, so if you choose to use AI, please do so thoughtfully and include something personal - it really makes a difference.
• Due to the volume of applications we receive, we may not be able to provide individual feedback to every applicant.
• We also reserve the right to close this advert earlier if we receive a high volume of applications.

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:

• Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
• A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
• Access to e-learning platforms, professional development and mentor programs
• 20 hours of volunteer leave every year to use on causes most important to you
• Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at [e-mail] with your name, location, and the adjustments you require, we will then be in touch to support your application.