Bilingual Tourism Operations Coordinator

Jobtailor; Cuzco; Presencial; PEN 27.900 - 50.220; Jornada completa

Descripción de la vacante

Jobtailor in Peru is seeking an operations professional to manage trip reservations and on-ground support for a growing portfolio of tours in Peru and the region.

The role requires fluent Spanish and English, strong cost control, and excellent communication with service providers and tour guides. You will negotiate prices, oversee invoices, and resolve emergencies while maintaining high service standards.

Formación

• Fluency in Spanish and English.
• Prior operational experience in the tourism industry.
• Sets high standards of quality and follows through.
• Strong problem solving and accuracy.
• Excellent communication and interpersonal skills.
• Tech-savvy and curious about new technologies.
• Openness to feedback and eagerness to learn and grow.
• Positive attitude and composure under stress.

Responsabilidades

• Create reservations and operations of trips.
• Check invoices, prepayments and expenses.
• Be the main contact person for service providers and tour guides.
• Negotiate with service providers to ensure quality and competitive prices for trips in Peru and the region.
• Make decisions in favor of cost-efficiency without compromising quality.
• Find quick and cost-efficient solutions to operational emergencies and support tour guides on the ground.

Conocimientos

Bilingual Spanish/English

Tourism operations experience

Quality standards

Problem solving

Communication skills

Tech-savvy

Feedback-oriented

Calm under pressure

Positive attitude

Descripción del empleo

Responsibilities

• Create reservations and operations of trips.
• Check invoices, prepayments and expenses.
• Be the main contact person for service providers and tour guides.
• Negotiate with service providers: ensuring the highest quality standards and competitive provider prices for our growing portfolio of trips in Peru and region.
• Make decisions in favor of cost-efficiency without compromising on quality.
• Find quick and cost‑efficient solutions to operational emergencies and support tour guides on the ground.

Qualifications

• Proficiency in Spanish and English.
• Prior operational experience in the tourism industry.
• You set high standards of quality and know how to follow through.
• You are a great problem solver with passion for accuracy.
• You have strong communication and interpersonal skills and are fun to be around: your future colleagues will enjoy working with you.
• You are tech‑savvy, comfortable with and curious about new technologies.
• Openness for feedback, eagerness to learn, improve and grow.
• You bring a positive attitude, and you remain calm under stress.