[On Site-Lima] Customer Service Representative - Intermediate English

UNAVAILABLE; Magdalena del Mar; Presencial; PEN 10,000 - 35,000; Jornada completa

Descripción de la vacante

A leading multinational BPO company in Lima is seeking a Customer Service Representative to respond to customer inquiries and provide excellent support. Candidates should be high school graduates with intermediate English skills and a proactive attitude. This role offers a 6-month contract, a competitive salary, and paid training from day one.

Servicios

30% Variable Salary

100 soles mobility bonus

Paid training from day one

Formación

• Must have a diploma or certificate.
• Requires intermediate English level.
• Polite, empathic, and problem-solving skills needed.

Responsabilidades

• Respond to all customer inquiries.
• Provide excellent customer service.
• Document and update records.

Conocimientos

Intermediate English level

Excellent communication skills

Polite and empathic

Positive problem-solving

Detail-oriented

Educación

High school graduate (diploma or certificate)

Descripción del empleo

Resumen

Why TP?

We are the industry leader with presence in 91 countries! Great Place to Work has ranked us as one of the best companies in the country and the world. We don’t stop innovating, and we always go beyond.

Are you ready to work with the best?

Responsabilidades

What you’ll do as a Customer Service Representative:

• Respond to all customer inquiries.
• Provide excellent customer service by being a good listener.
• Work with confidential customer information while treating it sensitively.
• Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
• Keep a constant working knowledge of our client’s products, services, and promotions.
• Document and update records in the required systems.

Requisitos

Who are you?

• A high school graduate (must have a diploma or certificate).
• Someone with an intermediate English level and excellent communication skills.
• A person who is polite and empathic at the same time. Someone who can put themselves in somebody else’s shoes to understand their feelings or thoughts.
• Someone who knows how to solve problems most positively.
• Someone who sees the big picture but also the tiny details.
• A person with no experience but with a proactive and confident attitude.

Enjoy:

• 6-month contract.
• Available to work from our site Magdalena
• Salary of S/. 1417(40hrs) - S/.1700 (48hrs) + 30% Variable + S/. 100 mobility bonus.
• Bonus according to work schedule
• Paid training from day one

• Available schedules from Monday to Sunday between 10:00 AM to 9:00 PM (40–48 hours per week -2 days off). ️

Be part of a multinational company dedicated to the BPO field and start your professional development #LikeaPro