Lead Closer

Good Day Cleaners; Perú; A distancia; PEN 10,000 - 35,000; A tiempo parcial

Descripción de la vacante

A fast-growing cleaning company is seeking a remote part-time team member to lead closing, coordinate jobs, and ensure client success. Responsibilities include responding to inbound leads, assigning work to technicians, and following up with clients for feedback. Ideal candidates will have excellent communication skills and experience in sales or customer support. This role has potential for full-time hours.

Servicios

Performance bonus for lead conversion

Formación

• Excellent communication skills required.
• Experience with Google Sheets or CRM-style tools is essential.
• Candidates should be independent and proactive.

Responsabilidades

• Lead closing and respond quickly to inbound leads.
• Assign jobs to technicians based on various factors.
• Follow up with clients after service for feedback.

Conocimientos

Excellent communicator (especially in writing)

Fast and accurate with Google Sheets/CRM tools

Independent, proactive, solution-focused

Prior experience in inbound sales, dispatch, or customer support

Familiar with lead platforms like Thumbtack, Angi's, Yelp

Descripción del empleo

What You'll Be Doing

• Lead Closing (Primary Focus)

• Respond quickly to inbound leads from Thumbtack, Angi's, Yelp, and text
• Use pre-set pricing templates to quote jobs and confirm bookings
• Follow up with non-responsive leads to increase conversion rate
• Maintain high closing performance through quick, clear, and friendly communication

Scheduling & Job Coordination

• Assign jobs to technicians based on availability, geography, and job type
• Track job details in Google Sheets: client name, quote, upsell, payment method, gratuity, and technician
• Communicate job details to technicians daily via WhatsApp or shared calendar
• Make real-time adjustments to schedules as needed

Client Success

• Follow up with clients after service to request reviews and encourage rebookings
• Address basic issues or complaints with professionalism
• Document feedback and flag recurring concerns to management

Ideal Candidate

• Excellent communicator (especially in writing)
• Fast and accurate when using Google Sheets or CRM-style tools
• Independent, proactive, and solution-focused
• Prior experience in inbound sales, dispatch, or customer support
• Bonus: Familiar with Thumbtack, Angi's, Yelp, or similar lead platforms
• Remote position
• Part-time to start, with potential to grow into full-time
• Must be available during key U.S. hours (Pacific and Easter Time zones preferred)
• Pay: Base Salary + performance bonus for lead conversion
• All systems, scripts, and training provided

About Us

Good Day Cleaners is a highly rated, fast-growing upholstery and carpet cleaning company known for our reliability, responsiveness, and consistent results. We care about doing right by our customers — and we're building a small, sharp team that feels the same way.

ELVTR is a premier online education platform specializing in live courses led by top executives from globally renowned companies. Our unique approach sets us apart in the online education landscape, offering unparalleled value to our students.