A global asset servicing firm is seeking a Client Operations Officer in Forex Cash & Derivatives. The role involves day-to-day processing of FX payments, ensuring high service quality for clients. Responsibilities include collaborating with internal teams, monitoring operations, and resolving FX discrepancies. Ideal candidates should have knowledge of FX products and markets, along with proficiency in MS Office. This position is based in Asia and requires shift hours. The firm emphasizes inclusion and welcomes candidates of all backgrounds.
Qualifications
0-2 years of experience in FX processing environment.
Knowledge of FX products, markets and industry practices (SWIFT).
Proficient in MS Office and bookkeeping literate.
Responsibilities
Perform processing of FX (Pre and Post‑Execution on a daily basis).
Work collaboratively with internal and external stakeholders.
Perform investigation of FX breaks and provide resolution.
Monitor FX Operations team mailboxes for instructions/queries.
Contribute to FX projects and initiatives to improve processes.
Skills
Knowledge of FX products
Proficient in MS Office
Experience in FX processing environment
Job description
A global asset servicing firm is seeking a Client Operations Officer in Forex Cash & Derivatives. The role involves day-to-day processing of FX payments, ensuring high service quality for clients. Responsibilities include collaborating with internal teams, monitoring operations, and resolving FX discrepancies. Ideal candidates should have knowledge of FX products and markets, along with proficiency in MS Office. This position is based in Asia and requires shift hours. The firm emphasizes inclusion and welcomes candidates of all backgrounds.