Assistant Store Manager

Psycho Bunny Inc.; Cerritos (CA); Presencial; USD 125,000 - 150,000; Jornada completa

Descripción de la vacante

An established industry player in retail is seeking an Assistant Store Manager to join their vibrant team. This role involves managing daily operations, driving sales performance, and ensuring exceptional customer service standards. You'll have the opportunity to lead a passionate team, foster a positive work environment, and contribute to the growth of a brand known for its bold style and quality. With a focus on personal and professional development, this position offers a unique chance to thrive in a rapidly expanding company while enjoying a range of benefits and a supportive culture. If you're ready to make an impact, this is the role for you!

Servicios

Employee discount

Health insurance

Dental insurance

Vision insurance

401K with match

Casual dress code

Paid time off

Birthday off

Formación

• 3+ years of experience in a retail management role.
• Strong customer service and team leadership skills.

Responsabilidades

• Manage daily store operations to meet sales and profitability goals.
• Support recruitment, training, and development of team members.
• Resolve guest feedback and ensure a great customer experience.

Conocimientos

Retail Management

Customer Service

Team Leadership

Sales Strategy

Training and Development

Descripción del empleo

Join the Bold Side of Retail!

Assistant Store Manager - Los Cerritos Center (onsite)

Ready to hop into something extraordinary? We're Psycho Bunny, the rebellious, refined clothing brand turning heads with our premium quality, vibrant style, and unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to redefine bold standards in retail.

The opportunity

Reporting to the Store Manager, the Assistant Store Manager strategically manages and promotes sales culture within a retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.

Your Daily Adventures

• Support the Store Manager in managing the day-to-day operations of the store to ensure the store meets key performance indicators and profit and loss expectations.
• Support the Store Manager with the recruitment, training, development, and succession of high-performing, results-driven Team Members.
• Positively communicate and demonstrate the Brand values, attitude, and culture.
• Through direction of the Store Manager, ensure successful implementation of programs, policies, routine and seasonal initiatives, and specific store needs.
• Cooperate with the Store Manager to develop clear action plans for the store and thrive to achieve objectives, deliverables, and timelines of the plan.
• Through direction from the Store Manager, take accountability for training and execution of in-store in all areas, including business, operations, and sales/customer service, to ensure all employees are trained in Retail Standards.
• Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product education, and supporting in-store transactions and omnichannel programs (e.g., buy online pickup in store, phone sales, and ship from store options).
• Support the store’s recruiting and hiring process, onboarding training, and overall performance management activities.
• Engage in career discussions to support and reinforce team understanding of how working at Psycho Bunny will contribute to their career and personal growth.
• Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
• Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to "make it right" for guests.
• Execute along with the Store Manager all requirements concerning applicable Health and Safety Standards & Covid-19 to maintain a safe and compliant working atmosphere for all Store Team Members & customers.
• Establish supportive and productive relationships with all team members, focusing on personal and professional development.

Your Toolkit

• 3+ years of experience in a similar retail management role.

Hiring Range

• $25 / hourly
• Full benefits package.

Why Choose the Psycho Bunny Life?

• Sweet discount on the coolest fits.
• Room to grow in a rapidly expanding brand.
• Surrounded by smart and passionate people.
• Group Insurance coverage, including health, dental, vision.
• 401K, which includes a generous match.
• Casual dress code.
• An Employee/Family Assistance Program.
• 2 weeks of vacation & additional paid time off, including a day off for your birthday!

Ready to Set a Bold Standard?

Apply now to join and show us what makes you uniquely bold!

Diversity & Inclusion

Are you excited by this opportunity? Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your experience doesn't perfectly match the listed requirements, we encourage you to apply anyway - you could be a great fit for this or other positions.

Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business needs, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

We thank all applicants; however, only those selected for an interview will be contacted.