Director, Quality Operations, Apparel

VF Corp.; Asia; On-site; PEN 410,000 - 546,000; Full time

Job summary

VF Corporation is seeking a Director, Quality Operations for Apparel to lead global quality strategy, governance and continuous improvement across the category. You will ensure VF quality standards and certification programs are translated into factory and vendor practices worldwide, partnering with cross‑functional teams to drive quality, efficiency and cost of quality.

Based in the Bangladesh – Dhaka region, you will own quality priorities for Apparel, lead KPI analytics, coordinate vendor

Qualifications

• 15 years of relevant professional experience in quality management, manufacturing, engineering, product development or supply chain.
• Experience leading multicultural, virtual and matrix teams.
• Excellent written and spoken English.
• Strong problem-solving and data-driven decision making.

Responsibilities

• Own quality operations priorities for Apparel and translate strategy into SOPs and certification requirements across regions and vendor partners.
• Lead analytics and KPI-driven improvements to reduce defect rates and total cost of quality.
• Coordinate vendor certification and capability development.
• Partner with cross-functional teams to align quality with brand and market requirements.
• Lead risk assessment, root-cause analysis and preventive action for apparel testing and standards.

Skills

Quality operations

Apparel

Leadership

SOPs

Analytics

Education

Bachelor's degree in quality/manufacturing/engineering

Tools

Quality Management Systems

Job description

Director, Quality Operations, Apparel Function: Quality Operations, Global Product Supply

Location: Bangladesh – Dhaka

Reporting to: Quality Operations, Sr. Director

How You Will Make a Difference

As Director, Quality Operations, you will lead quality operations strategy, governance and continuous improvement across the assigned product category. You will ensure consistent execution of VF quality standards, certification programs, standard operating procedures and brand requirements across regions and vendor partners. You will partner with Brand and Distribution Center Quality, Product Development, Sourcing, Technical, Product Stewardship and Planning teams to improve product quality, operational efficiency and total cost of quality. You will use metrics, analytics and factory performance insights to prioritize action, strengthen accountability and enable informed business decisions in a cross-functional, multicultural and matrix environment.

What You Will Do

Quality Strategy & Governance

Own quality operations priorities for Apparel and ensure category-relevant standards are translated into effective factory and vendor practices across diverse knitted, woven and technical product collections. Translate the global Quality Management strategy into clear category priorities, operating plans, roles, decision rights and measurable outcomes. Lead Apparel quality operations and partner with regional Quality Management teams to develop, implement and govern consistent SOPs, certification requirements and continuous improvement practices. Drive harmonization and standardization of quality working practices across Apparel to support One VF ways of working, while respecting brand, product, material and market requirements. Anticipate emerging quality, manufacturing, consumer and market trends that may affect the category, and recommend appropriate changes to strategy, standards, capabilities or operating models.

Process Improvement & Analytics

Use factory scorecards, KPIs, analytics and risk indicators to identify trends, prioritize resources, strengthen accountability and drive sustained improvement in defect rates and total cost of quality. Lead structured problem-solving and preventive quality improvement across product development, commercialization and manufacturing processes. Establish effective operating and review rhythms, remove cross-functional roadblocks, simplify workflows and encourage experimentation and continuous improvement. Contribute to functional budget and resource planning, and deploy people and capabilities against the highest-priority quality opportunities.

Apparel Technical Quality & Risk Management

Bring strong knowledge of Apparel manufacturing, materials, patterns, construction and production processes to risk assessment, root-cause analysis and preventive action. Lead the resolution of Apparel testing, product standards, workmanship, fit, construction and manufacturing-process issues by coordinating the appropriate technical and cross-functional expertise. Partner with Quality, Product Development, Sourcing, Technical, Product Stewardship, Planning and Distribution Center teams to resolve quality risks and ensure products meet specifications and applicable standards. Lead the strategic resolution of complex quality and business-practice issues, balancing consumer, brand, operational, cost and risk considerations.

Vendor Certification & Capability Development

Direct the execution and ongoing calibration of the Vendor Certification Program to ensure consistent adherence to VF and brand standards. Evaluate source-base quality capability and capacity, identify gaps and improvement opportunities, and support vendor capability building aligned with Apparel sourcing and allocation strategies. Strengthen vendor quality capability by providing clear technical direction, manufacturing guidelines, preventive controls and improvement expectations. Promote a Quality First mindset and Speak Up culture with associates and vendor partners, encouraging early escalation, transparent dialogue and timely resolution.

Strategic Partnership & Cross-Functional Collaboration

Partner closely with Apparel Product Supply, Brand Product Development, Sourcing, Materials Development, Technical Design, Product Stewardship, Planning and Distribution Center Quality teams to integrate quality requirements throughout product development, commercialization and production. Act as a strategic business and thought partner across Quality Management, Apparel Technical, Sourcing, Product Supply and other key stakeholder groups to align priorities and achieve shared quality and business objectives.

How You Will Lead (VF Leadership Expectations)

• Set clear direction by connecting team priorities to broader VF, Product Supply and Quality Management strategy; clarify ownership, expectations and decision-making; and revisit goals as business needs evolve.
• Build trust through candid, respectful and inclusive communication; create psychological safety; recognize contributions; and encourage cross-functional collaboration and constructive challenge.
• Know the business and consumer by combining technical expertise, consumer insight, commercial understanding and data to inform decisions and identify improvement opportunities.
• Grow a high-performing team by hiring and developing talent, coaching managers to coach others, setting clear expectations, providing timely feedback and supporting career development and internal mobility.
• Optimize operations by mobilizing resources, streamlining workflows, removing barriers, using technology and analytics effectively, and maintaining a strong focus on measurable outcomes.
• Demonstrate self-awareness, communication, learning agility, influence and drive for results, adapting style and approach to different audiences, cultures and circumstances.
• Act as a role model for integrity, ethical judgment, openness and collaboration, and uphold VF Values in business and people decisions.
• Establish personal credibility through facts, technical understanding and a clear point of view, and influence stakeholders across teams, locations, businesses and external partners.
• Lead confidently through ambiguity and change, balancing business needs and risks while helping the team learn, adapt and sustain performance.

What Success Looks Like

• Consistent execution of category quality standards, SOPs and certification requirements across regions and vendor partners.
• Improved factory and product quality performance, supported by disciplined use of scorecards, KPIs, analytics and preventive action.
• Timely resolution of complex quality risks through strong cross-functional ownership and transparent decision-making.
• Stronger vendor technical and quality capabilities, with clear accountability and a sustained Quality First and Speak Up culture.
• A capable, engaged and inclusive team with clear goals, strong coaching, succession readiness and continuous learning.
• Simplified and harmonized quality operations that improve efficiency, agility and business outcomes.

Skills for Success

• 15 years of relevant professional experience in quality management, manufacturing, engineering, product development or supply chain within reputable apparel, footwear, equipment, retail or consumer-facing multinational organizations, including solid people-leadership experience.
• University degree or equivalent experience in quality, manufacturing, industrial, mechanical, textile, footwear, apparel, materials, engineering, supply chain or a related discipline.
• Proven experience leading multicultural, virtual and matrix teams and influencing senior stakeholders across global functions and locations.
• Strong process management, problem-solving, negotiation and change-leadership capability, with a practical continuous improvement mindset.
• Strong business acumen and ability to synthesize complex technical, operational and performance information into clear recommendations and decisions.
• Experience managing strategies, budgets, resources and performance through metrics and analytics.
• Executive presence, sound judgment and the ability to communicate clearly and adaptively with technical and non-technical audiences.
• Excellent written and spoken English.

Category Knowledge and Experience

• Strong knowledge of apparel product creation and manufacturing, including knitted and woven products, materials and trims, garment construction, testing, commercialization and production quality controls.
• Experience managing quality across a diverse apparel product collection; experience in technical outdoor apparel is an advantage.
• Working knowledge of pattern creation and digital product creation is an advantage.
• Ability to connect apparel technical risks with consumer expectations, brand requirements, operational performance and business priorities.

VF Values Integrity | Consumer-Focused | Growth Mindset | Simplicity | Win Together Free to Be, Inclusion & Diversity

As a purpose-led, performance-driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

What’s In It for You

We are in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. We offer comprehensive benefits that encourage mental, physical and financial well-being for VF associates.

VF Corporation habille les consommateurs partout dans le monde grâce à son portefeuille diversifié de marques emblématiques de style de vie, notamment Vans®, The North Face® et Timberland®. Fondée en 1899, VF est l’une des plus importantes entreprises mondiales de vêtements, de chaussures et d’accessoires. Elle exerce ses activités de façon socialement et écologiquement responsable dans de nombreuses régions du monde, catégories de produits et canaux de distribution. VF s’engage à offrir des produits novateurs aux consommateurs et à créer une valeur durable pour ses clients et ses actionnaires. VF Corporation outfits consumers around the world with its diverse portfolio of iconic lifestyle brands, including Vans®, The North Face®, and Timberland®. Founded in 1899, VF is one of the world's largest apparel, footwear and accessories companies with socially and environmentally responsible operations spanning numerous geographies, product categories and distribution channels. VF is committed to delivering innovative products to consumers and creating long-term value for its customers and shareholders. Énoncé de vision de VF en matière de diversité VF s’engage à créer un environnement inclusif qui accueille et valorise les différences parmi tous ses associés, ses clients, ses fournisseurs et les collectivités où nous vivons et exerçons nos activités. Le succès et la croissance continus de VF sont renforcés par des initiatives qui favorisent la diversité à l’échelle mondiale. VF s’engage à offrir l’égalité des chances en matière d’emploi et à traiter ses associés et ses candidats sans discrimination fondée sur la race, la couleur, le sexe, l’âge, l’origine nationale, la religion, l’orientation sexuelle, l’identité ou l’expression de genre, l’état matrimonial, la citoyenneté, un handicap, le statut d’ancien combattant protégé, le statut VIH/sida ou tout autre motif protégée par la loi. VF s’engage à répondre aux divers besoins des personnes en situation de handicap dans des délais raisonnables, conformément aux principes d’autonomie, de dignité, d’intégration et d’égalité des chances. Pour ce faire, VF s’efforcera de cerner, de prévenir et d’éliminer les obstacles à l’accessibilité partout où cela est possible, tout en respectant les exigences en matière d’accessibilité prévues par l’ADA, la LAPHO (AODA) et toute autre réglementation provinciale, étatique ou locale applicable. VF s’engage à assurer l’accessibilité numérique, à se conformer aux Règles pour l’accessibilité des contenus Web (WCAG) 2.1, niveau AA, ainsi qu’aux normes de conception accessible de l’ADA et de la LAPHO (AODA), et à toute autre réglementation applicable. Si vous avez besoin d’une mesure d’adaptation ou si vous avez des questions concernant cet énoncé, veuillez transmettre votre demande à [e-mail] VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected basis. VF is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, and will do so by striving to identify, prevent and remove barriers to accessibility wherever possible as well as by meeting the accessibility requirements under the ADA, AODA, and other applicable state, local or provincial regulations. VF is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the ADA and AODA Standards for Accessible Design, and other applicable regulations. If you need an accommodation or have any questions regarding this statement, please send your request to [e-mail].