Diagnostic Administrative Specialist

VITROLIFE A/S; Lima Metropolitana; Presencial; PEN 68,000 - 104,000; Jornada completa

Descripción de la vacante

A global medical device provider in Lima is seeking a full-time employee to manage systems and documentation, coordinate communications, and support diagnostic specialists. The ideal candidate should have a 2 year degree, at least 1 year of experience, and be proficient in English and Spanish. This role emphasizes high computer literacy and proficiency in the Microsoft suite.

Formación

• Administrative background or customer service experience is preferred.
• Minimum of 1 year of relevant experience.

Responsabilidades

• Manage systems, reporting, and documentation.
• Coordinate communications and follow-ups.
• Support diagnostic specialists with non-technical tasks.

Conocimientos

Microsoft suite competence

High computer literacy

Proficient in English

Proficient in Spanish

Educación

2 year degree

Descripción del empleo

Overview

At the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a baby.

Responsibilities

• Manage systems, reporting, and documentation.
• Coordinate communications and follow-ups.
• Support diagnostic specialists with non-technical tasks.
• DiagnosticsUSA and Endoinfousa inbox review.
• Client communication for suspected report delay.
• Review of portal/integration/affiliate translocation panels.
• Review of all Canadian test type case panels.
• Review of all USA test type panels.
• Review of special clients test type cases and ensuring case satisfaction.
• Perform other duties as assigned.

Educational background

• 2 year degree, ideally someone of an administrative background/customer service experience

Years of experience

• 1 year minimum

Language proficiency

• Proficient in English and Spanish

Soft skills and other relevant details

• Microsoft suite competent and high computer literacy

Vitrolife Group is a global provider of medical devices and genetic services. Based on science and advanced research capabilities, we develop services and products for personalized genetic information and medical device products. We support our customers by improving their clinical practice for the patient's outcome of fertility treatment.

We are currently approximately 1 100 colleagues worldwide, with headquarters in Gothenburg, Sweden. Vitrolife Group's products and services are available in more than 110 countries through our own presence in 30 countries and a network of distributors. Vitrolife Group is a sustainable market leader and aims to be the preferred partner for IVF-clinics by providing superior products and services with the vision of fulfilling the dream of having a healthy baby. The Vitrolife share is listed on Nasdaq Stockholm.

Department

Laboratory

Locations

Lima

Employment type

Full-time

Contact

Magda Barrionuevo Bertochi

HR Manager – HR & Sustainability

Colleagues

Andrea Goodison

Human Resources Director, North America

About Vitrolife Group

Vitrolife Group is a global provider of medical devices and genetic services. Based on science and advanced research capabilities, we develop services and products for personalized genetic information and medical device products. We are supporting our customers by improving their clinical practice and the outcome of the patient’s fertility treatment.

Currently, we are approximately 1,100 people worldwide, headquartered in Gothenburg, Sweden. Vitrolife Group’s products and services are available in more than 125 countries, through our own presence in more than 25 countries and a network of distributors. We are a sustainable market leader and aim to be the preferred partner to the IVF-clinics by providing superior products and services with the vision to enable people to fulfill the dream of having a healthy baby.

The Vitrolife AB (publ) share is listed on the Nasdaq Stockholm.