Delivery Solutions Architect - Public Sector (SLED)

United States Digital Space LLC; Usca; Presencial; PEN 620.000 - 852.000; Jornada completa

Descripción de la vacante

the company seeks a Delivery Solutions Architect to lead post-sale technical strategy for SLED use cases, collaborating with sales, field engineering, and professional services. This role requires strong data architecture, customer-facing experience, and the ability to drive adoption across complex environments.

Reporting to a DSA Manager in Field Engineering, you will coordinate with product and engineering teams, deliver strategic roadmaps, and ensure successful production deployments while

Formación

• Programming in Python, SQL, or Scala.
• Experience in customer-facing pre-sales, technical architecture, or consulting.
• Understanding of distributed data systems architecture.
• Ability to articulate business value from deliverables.
• Experience managing technical programs and stakeholders.
• Willingness to travel up to 30%.
• Bachelor's degree in CS/IS/Engineering or equivalent.

Responsabilidades

• Engage with customers and stakeholders to drive post-sale success.
• Lead technical strategy and execution across use cases in strategic accounts.
• Coordinate with Product, Engineering, and PS teams to accelerate production and adoption.
• Provide governance and KPI reporting on usage and health to leadership.
• Navigate internal resources to build and deliver PS engagements.

Conocimientos

Python

SQL

Scala

Customer-facing pre-sales

Solution architecture

Data systems

Business value & outcomes

Program/Project management

Travel up to 30%

7+ years data & AI delivery

Educación

Bachelor's degree in Computer Science/Information Systems/Engineering

Descripción del empleo

CSQ427R35

PLEASE NOTE: Due to federal contract requirements and client site access obligations, U.S. citizenship is required to access classified information.

At the company, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the company Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the the company Platform among our State, Local, and Education (SLED) customers. You will also help ensure customer success by increasing focus and technical accountability for our most complex customers who need guidance to accelerate usage of the company workloads they have already selected, helping them maximize the value they get from our platform and their return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within the company, and creating and driving plans and strategies for the company colleagues to build upon. This is in parallel with being technical, with the expectation that you become the post-sale technical lead across all the company products. This requires you to utilize your skills and technical credibility to engage and communicate effectively with all levels of an organization. You will report directly to a DSA Manager within the Field Engineering organization.

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical win technical account strategy and execution plan for the majority of the company use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live, and healthy consumption of the workloads where the customer has made the decision to consume the company
• Be the first contact for any technical issues or questions related to the production/go-live status of agreed-upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services, and Support resources, along with escalating to expert-level technical experts, to build the right tasks that are beyond your scope of activities or expertise
• Create, own, and execute a point of view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate the company Product and Engineering teams for new product Innovations, private previews, and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the following work streams:
• Main use cases moving from ‘win’ to production
• Enablement/user growth plan
• Product adoption (strategy and activities to increase adoption of the company’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning, and optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• U.S. citizenship
• 7+ years of experience where you have been accountable for technical project/program delivery within the domain of Data and AI, and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL, or Scala
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management, including account, stakeholder, and resource management accountability
• Experience in resolving complex and important escalations with senior customer executives
• Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis, and managing delivery of complex programs/projects
• Track record of overachievement against quota, goals, or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

Pay Range Transparency

the company is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, the company anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.

Local Pay Range

$180,000—$247,500 USD

About the company

the company is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the the company Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, the company offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow the company on LinkedIn, X, YouTube, and Instagram.

Benefits

At the company, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.