Customer Success Junior Executive

NielsenIQ; Lima Metropolitana; Presencial; PEN 86,000 - 122,000; Jornada completa

Descripción de la vacante

A leading consumer intelligence company in Lima is seeking a Customer Success Junior Executive to understand client needs and deliver strategic solutions. Responsibilities include executing customer success strategies, identifying new prospects, and delivering presentations. Requires a bachelor's degree and at least 1 year of experience in customer-facing roles. Join a flexible and diverse work environment with opportunities for professional growth.

Servicios

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Formación

• At least 1 year of experience in commercial or customer-facing roles.
• Intermediate English level (spoken and written).

Responsabilidades

• Understand and propose strategic solutions for client needs.
• Execute customer success strategies and monitor performance indicators.
• Identify and pursue new prospects beyond regular accounts.
• Deliver compelling presentations to clients.
• Collaborate on cross-functional projects to generate insights.

Conocimientos

Analytical skills

Problem-solving skills

Communication skills

Educación

Bachelor’s degree in Industrial Engineering, Marketing, Economics

Herramientas

Microsoft Office (Excel, PowerPoint, Word)

Descripción del empleo

As a Customer Success Junior Executive at NielsenIQ, you will play a key role in understanding client needs, delivering strategic solutions, and ensuring long-term satisfaction and value. You will support commercial efforts, contribute to internal projects, and help drive client success through data-driven insights and collaboration.

Key Responsibilities:

• Understand the client’s business and needs to propose strategic solutions using NielsenIQ’s portfolio.
• Execute customer success strategies and monitor performance indicators to identify opportunities and deliver high-impact solutions.
• Identify and pursue new prospects beyond regular accounts and support strategic client projects.
• Deliver compelling and value-driven presentations to clients.
• Collaborate in internal, cross-functional projects to generate market insights and contribute to business development.

Qualifications:

• Bachelor’s degree in Industrial Engineering, Marketing, Economics, or related fields.
• At least 1 year of experience in commercial or customer-facing roles within market research, FMCG, or consulting services.
• Strong analytical and problem-solving skills.
• Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Intermediate English level (spoken and written).

Additional Information:

Our Benefits:

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.

About NIQ

With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

Our commitment to Diversity, Equity, and Inclusion:

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.