Content Community Manager

Eurofirms Group; Lima Metropolitana; A distancia; PEN 202.000 - 302.000; Jornada completa

Descripción de la vacante

WSP is seeking a Software Asset Management Specialist to oversee licensing requests and global software assets across regions. You will collaborate with IT, procurement, and vendors to optimize cost, ensure compliance, and drive efficiency across the software lifecycle.

Location is flexible within LAC/remote/hybrid, with exposure to international teams and IT transformation initiatives. Strong ITIL, ServiceNow, and bilingual English/Spanish skills are required to succeed.

Formación

• Experience in ITIL-aligned environments and software asset management.
• Knowledge of ServiceNow and asset lifecycle processes.
• Strong analytical, organizational, and communication skills.

Responsabilidades

• Manage end-to-end software licensing requests and asset records.
• Collaborate with IT, procurement, and vendors to optimize licensing and compliance.
• Assist with audits, renewals, and renewals calendar management.
• Provide input to financial planning and ITSM practices.
• Support cross-functional teams across distributed locations.

Conocimientos

ITIL-aligned environments

Software Asset Management

ServiceNow knowledge

Analytical skills

Bilingual English/Spanish

Educación

Bachelor's degree in Information Technology or related field

Herramientas

ServiceNow

Descripción del empleo

Hoy

Our Mission

At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Your Career

The Regional Sales Manager partners with our customers to secure their entire digital experience. You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention. This role is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you're responsible for leading and driving sales engagements.

We know the SASE opportunity is massive. Our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.

Your Impact

• As a Regional Sales Manager, you will drive and orchestrate large complex sales cycles and work with our internal partners and teams to best serve the customer
• Your consultative selling experience will identify business challenges and create solutions for prospects and our customers
• Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
• Create clear goals and complete accurate forecasting through developing a detailed territory plan
• Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
• Travel as necessary within your territory, and to company-wide meetings

Qualifications

Your Experience

• Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry - SASE technology is preferred
• Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques
• Technical aptitude for understanding how technology products and solutions solve business problems
• Identifies problems, reviews data, determines the root causes, and provides scalable solutions
• Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers
• Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process
• Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes
• Excellent time management skills, and work with high levels of autonomy and self-direction

The Team

Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.

Our Commitment

We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

SOFTWARE ASSET MANAGEMENT SPECIALIST (HUB)

About the Role

Join a global IT transformation at WSP.

We are looking for a Software Asset Management Specialist to join our SAM Hub team, supporting a large and complex international environment across multiple regions.

In this role, you will have a direct impact on how software assets are managed globally, working closely with IT, vendors, and cross-functional teams to drive optimization, compliance, and efficiency across the organization.

Why this role?

• Regional and global exposure across Latin America and international teams
• Opportunity to contribute to a large-scale IT transformation program
• High visibility and collaboration with IT, Procurement, Engineering, and external vendors
• Direct impact on cost optimization and software governance

Position Summary

The Software Asset Management Specialist is an individual contributor role responsible for managing high volumes of software licensing requests and supporting the effective management of software assets across their lifecycle.

You will collaborate with internal teams and external suppliers to ensure requests are processed accurately, service levels are met, and software usage is optimized across the organization.

Location: Flexible LAC / remote / hybrid

Key Responsibilities

• Manage end-to-end software licensing requests, ensuring timely processing and delivery
• Maintain accurate records of software assets throughout their lifecycle (procurement to deinstallation)
• Respond to stakeholder queries and escalations related to licensing
• Collaborate with vendors and internal teams (IT, On-Site Support, SCCM/Intune)
• Support software installation and delivery processes
• Drive license optimization initiatives and improve software usage efficiency
• Support audit and compliance activities, including reporting requirements
• Maintain software renewals calendar and provide input to financial planning processes
• Identify operational gaps through metrics and support continuous improvement aligned with ITSM practices
• Support transition activities and knowledge sharing across teams

Skills and Qualifications

Required

• Experience working in ITIL-aligned environments (certification is a plus)
• Experience in Software Asset Management or similar operational IT roles
• Knowledge of ServiceNow
• Strong analytical, organizational, and problem-solving skills
• Excellent communication skills (verbal and written)
• Ability to manage multiple tasks and meet defined service levels
• Process-oriented mindset with strong attention to detail
• Ability to build strong working relationships across teams
• Comfortable working in dynamic and evolving environments
• Advanced proficiency in both English and Spanish
• Experience working with multicultural and geographically distributed teams

Preferred

• Bachelor's degree in Information Technology or a related field

About Us

WSP is a global leader in engineering and professional services. We are committed to delivering innovative solutions to our clients while supporting our people with robust and evolving technology platforms.

As part of our global IT transformation, this role is a key contributor within the Software Asset Management Hub, supporting the delivery of efficient, scalable, and compliant IT services worldwide.

Title: *Software Asset Management Specialist *

Location: *CHL-SANTIAGO*

Other Locations: *AR-M-Mendoza, MX-MX-Ciudad de México, PE-LIM-Lima*

Requisition ID: * *