Client Operations Officer, MDS Pricing, Master Data Services M/F

Crédit Agricole SA; Asia; On-site; PEN 27,000 - 44,000; Full time

Job summary

CACEIS Malaysia is seeking a Client Operations Officer to perform daily valuation of portfolio securities and manage Master Data Services pricing. You’ll support global clients from IOI City, Putrajaya, with rotating shifts and close collaboration with the MDS Pricing team.

The role requires 0-2 years in banking operations, familiarity with investment instruments, and strong Excel skills. This position offers growth in a global, asset-servicing environment within Crédit Agricole's network.

Qualifications

• 0-2 years in banking operations or asset servicing.
• Experience in an operations environment.
• Knowledge of different investment instrument types.

Responsibilities

• Delivery of daily portfolio securities valuation, including pricing and rates.
• Provide global servicing from Malaysia with rotational shifts.
• Maintain up-to-date statistics and daily team checklists.
• Maintain relationships with management lines and resolve enquiries.
• Escalate issues when needed to ensure timely resolution.

Job description

Client Operations Officer, MDS Pricing, Master Data Services M/F

Business type

Types of Jobs - Operations

Job title

Client Operations Officer, MDS Pricing, Master Data Services M/F

Contract type

Permanent Contract

No

Job summary

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Reporting to the Manager, MDS Pricing team, you will be responsible for the timely and accurate completion of security pricing valuation.

You will be supporting Global business with 8 working hours a day. Shift hours would be on rotational basis and starts between 7:00am MYT to 12:00pm MYT.

What will you do?

• Responsible for the day-to-day deliverables: Delivery of portfolio securities valuation for fund administered including Security Pricing, FX & Interest Rates, Stale Price Analysis, Customer Support, EUCs Update
• Accountable for Global Servicing from operating location (includes shifts and work on bank / legal holidays and weekend when required)
• Maintain statistics up to date (including daily team checklist update)
• Maintain organizational relationship with Management line
• Ensure effective resolution of enquiries
• Escalation of issues & problems
• Ensure effective resolution of enquiries

#LI-NA1

Geographical area

Asia, Malaysia

City

Bachelor Degree / BSc Degree or equivalent

• Any relevant tertiary education - Accounting, Finance, Business Administration, etc.
• Knowledge of different investment instrument types

Level of minimal experience

0-2 years

Experience

• Banking experience in operations with basic static data knowledge.
• Experience in operation environment.

Technical skills required

• Knowledge in data vendors i.e. Bloomberg / Telekurs / FTID / Reuters
• Competent in MS office particularly Microsoft Excel
• Knowledge in Excel VBA

General information

Entity

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.9 trillion in assets under custody and €3.7 trillion in assets under administration (figures as of 31 December 2025).

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.