وظائف خدمة عملاء في عمان براتب 625 ريال عماني

بنك مسقط; Muscat; On-site; OMR 6,700 - 7,300; Full time

Job summary

Bank Muscat in Muscat is seeking a Personal Banker – Customer Service Representative to deliver integrated banking services at a branch and drive sales of accounts, cards, and loans.

New graduates are welcome; Oman nationality is required. You will update customer data, promote digital banking, maintain service quality, and assist with teller duties when needed.

Qualifications

• Bachelor's degree in management, finance, accounting, or economics is required.
• New graduates are welcome to apply.
• Omani nationality is required.
• Strong communication skills and ability to meet sales targets.
• Proficiency with banking systems and computer programs is expected.

Responsibilities

• Provide integrated banking services at the branch and promote new banking products and services.
• Achieve monthly sales targets for accounts, cards, and personal finance services.
• Update customer data accurately and complete transactions per policies.
• Strengthen relationships with existing customers and attract new customers through direct calls and visits.
• Promote bank electronic services and digital registration (online banking, cards, investments).
• Support debt collection and restructuring of defaulting clients when needed.
• Perform teller duties when required to maintain service level.

Skills

Banking product knowledge

Communication skills

Sales orientation

Banking systems

Education

Bachelor's degree (relevant)

Tools

Banking systems

Job description

Customer service jobs in Oman with a salary of 625 Omani Riyals

Bank Muscat announces the availability of full-time vacancies in the field of customer service and banking sales, under the title of Customer Service Officer (Personal Banker), to join one of the bank's branches in Muscat Governorate.

Job title:

Personal Banker – Customer Service Representative

Work location:

Muscat – Sultanate of Oman

Monthly salary: 625 Omani Riyals

Bachelor's degree in any of the relevant disciplines (management, finance, accounting, or economics).

Required experience:

No prior experience is required (the opportunity is open to new graduates).

The job is open to both genders.

Nationality required: Omani only.

Tasks and responsibilities:

Providing integrated banking services within the branch and overseeing the sale of new banking products and services to customers.

Achieving monthly sales targets for banking products such as current and savings accounts, credit cards, and personal finance services.

Updating customer data accurately and completing all transactions in accordance with the bank's policies and approved work procedures.

Strengthening relationships with existing customers and attracting new customers through direct calls and follow-up visits.

Promoting the bank's electronic services such as registration for digital services, credit cards, and investment programs.

Contributing to supporting the bank's efforts in debt collection and restructuring defaulting clients.

Performing the duties of a teller when needed to maintain an outstanding level of service.

Required skills and qualifications:

Good knowledge of banking products and services and internal operating policies.

Strong communication skills and the ability to deal tactfully with customers.

A clear focus on achieving sales and marketing goals.

Proficiency in using banking systems and computer programs.