Waiter/waitress

confidential; Muscat; On-site; OMR 2,500 - 10,000; Full time

Job summary

A leading company in the utilities sector in Muscat is seeking enthusiastic Waiters/Waitresses to deliver exceptional dining experiences. Candidates should possess strong customer service skills, attention to detail, and the ability to thrive in a fast-paced environment. Responsibilities include taking orders, serving food and drinks, and ensuring a welcoming atmosphere. Previous experience is preferred, along with a flexible approach to working hours.

Qualifications

• Previous experience in a similar role is preferred.
• Ability to work under pressure in a fast-paced environment.
• Positive attitude and a passion for customer service.

Responsibilities

• Greet and seat customers in a friendly manner.
• Take food and beverage orders accurately.
• Maintain cleanliness of the dining area.

Skills

Strong customer service skills

Knowledge of food and beverage service

Ability to handle cash and process transactions

Excellent time management skills

Basic knowledge of health and safety regulations

Ability to work collaboratively in a team

Proficiency in POS systems

Strong problem-solving skills

Ability to remain calm under pressure

Flexibility in working hours

Tools

POS systems

Job description

The Waiter/Waitress position in Muscat, Oman, within the utilities sector, is a vital role that ensures exceptional service and dining experiences for guests. This position requires a blend of customer service skills, attention to detail, and the ability to work in a fast-paced environment. The ideal candidate will be responsible for taking orders, serving food and beverages, and maintaining a clean and welcoming dining area. This role is perfect for individuals who enjoy interacting with people and thrive in a team-oriented atmosphere.

Responsibilities:

1. Greet and seat customers in a friendly and professional manner.
2. Take food and beverage orders accurately and efficiently.
3. Serve food and drinks to customers, ensuring timely delivery.
4. Maintain cleanliness and organization of the dining area and service stations.
5. Handle customer inquiries and complaints with professionalism and courtesy.
6. Collaborate with kitchen staff to ensure smooth service operations.
7. Process payments and handle cash transactions accurately.
8. Assist in setting up and breaking down dining areas for events.
9. Adhere to health and safety regulations while serving food and beverages.
10. Participate in training sessions to enhance service skills and knowledge.

Preferred Candidate:

1. Excellent communication and interpersonal skills.
2. Ability to work under pressure in a fast-paced environment.
3. Strong attention to detail and organizational skills.
4. Previous experience in a similar role is preferred.
5. Flexibility to work various shifts, including weekends and holidays.
6. Positive attitude and a passion for customer service.
7. Team player with a strong work ethic.
8. Proficient in using point-of-sale (POS) systems.
9. Ability to multitask and prioritize tasks effectively.
10. Willingness to learn and adapt to new procedures.

Skills

• Strong customer service skills.
• Knowledge of food and beverage service.
• Ability to handle cash and process transactions.
• Excellent time management skills.
• Basic knowledge of health and safety regulations.
• Ability to work collaboratively in a team.
• Proficiency in POS systems.
• Strong problem-solving skills.
• Ability to remain calm under pressure.
• Flexibility in working hours.