Villa Attendant

Six Senses; Oman; On-site; OMR 2,500 - 10,000; Full time

Job summary

A luxury hotel in Oman is seeking a Villa Attendant to ensure the efficient operation of guest services. The successful candidate will have a high school diploma and at least 2 years of experience, alongside a hospitality qualification preferred. The role involves assisting guests, maintaining cleanliness, and adhering to high service standards.

Qualifications

• At least 2 years of experience in a similar hotel operational setting.
• Familiarity with hotel systems including POS, PMS, and CRM.
• Understanding of scheduling work and cleaning procedures.

Responsibilities

• Monitor daily arrivals according to occupancy report.
• Assist guests with special needs and requirements.
• Provide turn down service including re-stocking of minibar.

Skills

MS Office Word

MS Excel

MS PowerPoint

MS Outlook

Knowledge of cleaning procedures

Education

High school diploma or equivalent

Hospitality diploma/degree from a recognized school

Tools

POS systems

PMS systems

CRM platforms

Job description

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Duties and Responsibilities

As Villa Attendant, I will assume full responsibility for the efficient operation in the following:
Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.
Assist guests with special needs and requirements.
Stock supply wheel trolley with required room supplies for shift.
Replace supplies in the rooms such as stationary folder, guest supplies, compendium, hotel brochures and information regarding hotel services and facilities.
Remove furniture, curtains and other fixtures, which require repair, replacement, spotting, waxing or cleaning.
Change bed linen with clean bed sheets and pillowcases as per the resort policy.
Care for all details, the style and the overall appearance of all areas.
Apply, use and maintain equipment with very best care and is responsible for it.
Provide turn down service according to service standard, including re stock of minibar.
Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
Strictly adhere to LQA standards and guest comments.

Qualifications
To execute the position of Villa Attendant, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

High school diploma or equivalent and at least 2 years experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
Technical skills include MS Office Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.

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