Telco Solutions Customer Project Manager

Hewlett Packard Enterprise Software; As Sudiyah; On-site; OMR 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits suite

Personal & Professional Development programs

Flexible work arrangements

Job summary

Hewlett Packard Enterprise Software is seeking a proactive Project Manager to oversee end-to-end implementation of next-generation assurance, provisioning, and orchestration projects for telecommunications customers across the EMEA region.

This role requires strong project management skills and over 7 years of experience in IT project management in the Telco industry. The Project Manager will ensure successful project delivery, manage team collaboration, and maintain client relationships while adhering to budget and time constraints.

Qualifications

• 7+ years of experience in project management in the Telco industry.
• 3–5 full life cycle IT implementations as an IT project manager.
• Fluency in English required.

Responsibilities

• Manage medium to large projects including scope, schedule, and cost.
• Manage client relationships and external communications.
• Track organizational metrics and ensure processes follow during project execution.

Skills

Project management methodologies

Communication skills

Analytical skills

Negotiation skills

Problem-solving skills

Education

Bachelor's degree in IT, Engineering, or related discipline

Job description

This role has been designed as ‘’Onsite” with an expectation that you will primarily work from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

Job Family Definition: Leads customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects. Manages corporate, customer and third party vendor efforts to plan, sell and implement solutions to customer problems. Responsible for business as well as team management.

Job Family Definition For Mgr, Progr Mgmt Office: Responsible for establishing and maintaining the portfolio and project management environment based upon Policies, Standards, Customer Engagement Roadmap and Global Method. May perform responsibilities as a member of an Engagement Program Management Office (EPMO) or as a business unit leader with responsibility for a portfolio of customer projects.

Management Level Definition: Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.

Education And Experience Required

• First Level University degree.
• 7 years experience in project management or in like roles/businesses.

Summary

We’re looking for a proactive and dynamic Project Manager for managing end-to-end next generation assurance, provisioning & orchestration projects implementation, for HPE telecommunications customers across EMEA region, to ensure successful implementations according to the specifications or SOW.

Responsibilities

• Manage medium to large projects with more than 20 team members, including responsibility for project scope, schedule, and cost.
• Manage client relationships.
• Manage mid to upper-level client delivery relationships.
• Frequently represent the organization to external customers/clients.
• Manage communication to the project team and stakeholders.
• Manage risks and issues in projects and lead them to closure.
• Maintain requirements traceability matrix, working with business analysts and architects.
• Enable team collaboration by conducting workshops, meetings, etc.
• Follow up on tasks assigned to project team members and resolve blockers to enable teams to make progress.
• Escalate issues to senior management and stakeholders to resolve impediments.
• Own project management deliverables such as project charter, project plan, and reports.
• Work with testing teams to ensure test phases are carried out per plan.
• Ensure change and release management processes are followed for implementing changes in production environments and transitioning to support teams.
• Track organizational metrics and ensure processes are followed during project execution.
• Manage project financials, including P&L.
• Meet or exceed approved budgets.
• Provide reliable financial forecasts to management.
• Manage business development activities.
• Identify and develop new opportunities within current projects.
• Support qualification and opportunity assessment for large and moderately complex opportunities.
• Act as opportunity manager for medium to high-risk deals.

Knowledge And Skills

• Bachelor’s degree in IT, Engineering, or related discipline with over 7 years of experience implementing IT solutions as a project manager in the Telco industry.
• Minimum 3–5 full life cycle IT implementations as an IT project manager in the Telco industry.
• Excellent oral and written communication, presentation, meeting management, negotiation, and conflict resolution skills.
• High internal drive/self-initiative; strong analytical and problem-solving skills.
• Deep knowledge and experience in project management methodologies—waterfall, agile, lean, etc.
• Experience following best practices and project management standards.
• Demonstrated eagerness to learn new methods, follow leadership, and achieve results.
• Thorough understanding of project management artifacts and deliverables.
• Good understanding of software test methodologies; exposure to test management tools is a plus.
• Formal education or certification in Project Management (PMP) is preferred.
• Experience with vendor engagement, statements of work, and procurement processes is a plus.
• Fluency in English.

Additional Skills

Accountability, Active Learning, Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Project and Program Management (Inactive), Project Management Office (PMO), Project Management Tools {+ 5 more}

What We Can Offer You

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let’s Stay Connected

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job

Services

Job Level

Expert

Equal Employment Opportunity

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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