Spa Operations Lead - Wellness Programs & Guest Experience

The Ritz-Carlton Hotel Company, L.L.C.; As Sudiyah; On-site; OMR 3,075 - 4,613; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. seeks a Spa Manager at their Tabuk location to oversee spa operations and ensure exceptional service quality. Responsibilities include managing budgets, supervising staff, and ensuring guest satisfaction. Candidates should have a high school diploma and at least 2 years of experience in spa or guest services. This position focuses on delivering the Gold Standards of The Ritz-Carlton in every aspect of service offered to guests, promoting a positive workplace climate and employee satisfaction.

Qualifications

• 2 years experience in the spa, guest services, or related professional area.
• Comprehend budgets, operating statements, and payroll reports.
• Ensure cleanliness of spa and operations conform to standards.

Responsibilities

• Supervise and coordinate spa services and team activities.
• Interact with guests to obtain feedback and resolve issues.
• Manage supplies, resources, and maintain spa standards.

Skills

Guest relations

Budget management

Customer service

Spa operations

Education

High school diploma or GED

Job description

The Ritz-Carlton Hotel Company, L.L.C. seeks a Spa Manager at their Tabuk location to oversee spa operations and ensure exceptional service quality. Responsibilities include managing budgets, supervising staff, and ensuring guest satisfaction. Candidates should have a high school diploma and at least 2 years of experience in spa or guest services. This position focuses on delivering the Gold Standards of The Ritz-Carlton in every aspect of service offered to guests, promoting a positive workplace climate and employee satisfaction.