Senior Performance Manager

atkinsrealis; As Sudiyah; On-site; OMR 23,070 - 30,760; Full time

Benefits offered by this job

Tax-free salary

Medical insurance

Annual leave balance

Discretionary bonus program

Job summary

atkinsrealis is looking for a Senior Performance Manager to oversee performance monitoring and operational excellence in metro operations and maintenance. The successful candidate will lead analysis of performance metrics, ensure contractors meet requirements, and implement improvement initiatives.

With a strong focus on driverless metro systems, the role requires a Bachelor's degree and a minimum of 15 years in performance management. The position offers competitive rewards including tax-free salary, medical insurance, and annual leave.

Qualifications

• Minimum 15 years of experience in performance management or operations.
• Proven experience in driverless metro or automated transit systems.
• Ability to evaluate complex performance data and implement corrective actions.

Responsibilities

• Lead performance monitoring and evaluation of O&M Contractors against contractual requirements.
• Track, analyze, and report operational performance metrics and KPIs.
• Coordinate with contractors and stakeholders to improve service delivery and efficiency.

Skills

Strong analytical skills

Problem-solving skills

Communication skills

Stakeholder management

Education

Bachelor's degree in Business Administration or Operations Management

Tools

Performance management tools

Job description

Overview

The Senior Performance Manager is responsible for leading performance monitoring and driving operational excellence across metro Operations & Maintenance (O&M) activities. This role focuses on analyzing operational metrics, ensuring contractors meet contractual performance requirements, and implementing continuous improvement initiatives aligned with the Employer's objectives. The position requires extensive experience in performance management, particularly within driverless metro systems, and the ability to evaluate KPIs, identify deviations, and ensure corrective measures are effectively implemented. The Senior Performance Manager also plays a key role in planning, auditing, and reporting performance outcomes while collaborating with stakeholders to enhance overall system efficiency.

Your role

• Lead performance monitoring and evaluation of O&M Contractors against contractual requirements
• Track, analyze, and report operational performance metrics and KPIs
• Identify deviations from targeted performance levels and recommend corrective actions
• Ensure O&M Contractors propose and implement effective performance improvement measures
• Monitor, audit, and report on the KPI regime and compliance levels
• Develop performance frameworks, dashboards, and reporting systems
• Oversee operations planning, especially within driverless metro environments
• Conduct performance reviews and audits across all operational areas
• Coordinate with contractors and stakeholders to improve service delivery and efficiency
• Provide data-driven insights to support decision‑making and strategic improvements
• Ensure alignment of operational performance with Employer's objectives
• Prepare and present performance reports to senior management and stakeholders

About You

• Bachelor's degree in Business Administration, Operations Management, or related field
• Minimum 15 years of experience in performance management or operations
• Strong experience in monitoring and managing KPIs within large infrastructure or railway projects
• Proven experience in driverless metro or automated transit systems
• Strong analytical, problem‑solving, and decision‑making skills
• Experience in operations planning and performance improvement strategies
• Ability to evaluate complex performance data and implement corrective actions
• Strong stakeholder management and coordination skills
• Excellent communication, presentation, and reporting abilities
• Proficiency in performance management tools and data analysis

Rewards & benefits

Explore the rewards and benefits that help you thrive – at every stage of your life and your career.

• Tax‑free salary
• Life insurance coverage
• Medical insurance
• Annual leave balance
• Company gratuity scheme
• Discretionary bonus program
• Annual flight contribution
• Transportation & housing allowances
• Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition