Security Agent ( Saudi Only )

Sofitel; As Sudiyah; Vor Ort; OMR 30.000 - 42.000; Vollzeit

Zusammenfassung

Accor is seeking a vigilant Security Officer for our Oman hotel. You will conduct regular patrols, monitor entrances, and respond to incidents with professionalism to protect guests and staff.

The role requires a High School Diploma, strong observation, and excellent communication. You must be able to work night shifts and weekends; fluency in English is expected, with additional languages a plus.

Qualifikationen

• High School Diploma or equivalent.
• Experience in security role, preferably in hotel or hospitality.
• Knowledge of security procedures, emergency response, and fire safety.
• Good observation and attention to detail.
• Strong communication and interpersonal skills.
• Ability to remain calm and professional during emergencies.
• Physically fit and able to stand for extended periods.
• Integrity, confidentiality, and professionalism.
• Flexibility to work nights, weekends, and holidays.

Aufgaben

• Conduct regular patrols of guest areas, public areas, back-of-house areas, parking facilities, and other designated locations.
• Monitor hotel entrances, exits, access points, and restricted areas.
• Ensure authorized access to restricted areas.
• Respond to security incidents, emergencies, and guest or colleague concerns.
• Monitor and report suspicious activity, safety hazards, or unusual behavior.
• Assist guests and colleagues in security-related matters professionally.
• Prepare incident reports and maintain security logs.
• Coordinate with CCTV Operator and Security Control Room.
• Assist in emergencies (fire alarms, evacuations, medical events) per procedures.
• Inspect doors, emergency exits, fire equipment, and security areas; report irregularities.
• Support incident investigations with relevant information.
• Control movement of employees, contractors, visitors, and deliveries.
• Handle and record lost and found per policy.
• Maintain confidentiality of guest information and security incidents.
• Complete security checklists, logs, and reports on time.
• Follow hotel security, safety, and emergency procedures.

Kenntnisse

Attention to detail

Communication

Calm under pressure

Physical fitness

Integrity

English fluency

Ausbildung

High School Diploma or equivalent

Tools

Basic computer skills

Jobbeschreibung

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

• Conduct regular patrols of guest areas, public areas, back-of-house areas, parking facilities, and other designated locations.
• Monitor hotel entrances, exits, access points, and restricted areas.
• Ensure that only authorized individuals have access to restricted areas.
• Respond promptly and professionally to security incidents, emergencies, and guest or colleague concerns.
• Monitor and report any suspicious activity, safety hazards, unauthorized access, or unusual behavior.
• Assist guests and colleagues in security-related matters while maintaining a professional and courteous approach.
• Prepare accurate incident reports and maintain daily security logs.
• Coordinate with the CCTV Operator and Security Control Room regarding security incidents and observations.
• Assist in emergency situations, including fire alarms, evacuations, medical emergencies, and other incidents, in accordance with hotel procedures.
• Conduct inspections of doors, emergency exits, fire equipment, and other security-sensitive areas and report any irregularities.
• Support the investigation of incidents by providing relevant information and cooperating with authorized departments.
• Control and monitor the movement of employees, contractors, visitors, and deliveries in accordance with hotel procedures.
• Ensure that lost and found items are handled and recorded according to hotel policy.
• Maintain strict confidentiality regarding guest information, hotel operations, security incidents, and investigations.
• Complete all required security checklists, logs, and reports accurately and on time.
• Follow all hotel security, safety, fire prevention, and emergency procedures.
• Perform any other duties assigned by the Security Supervisor or Security Management.

Qualifications

• High School Diploma or equivalent.
• Previous experience in a security role, preferably within a hotel or hospitality environment.
• Basic knowledge of security procedures, emergency response, and fire safety.
• Good observation and attention to detail.
• Strong communication and interpersonal skills.
• Ability to remain calm and professional during emergencies or challenging situations.
• Physically fit and able to stand and walk for extended periods.
• High level of integrity, confidentiality, and professionalism.
• Basic computer skills and ability to complete security reports and records.
• Ability to work flexible shifts, including nights, weekends, and public holidays.

Additional Information

experience is an asset

Fluency in English, additional languages are a plus