Scrum Master

Towers International Group (TIG); Muscat; On-site; OMR 10,000 - 15,000; Full time

Job summary

A leading consulting firm is seeking an experienced Scrum Master in Muscat to empower Agile teams and drive high-quality software delivery for a major banking client. The role includes facilitating Agile ceremonies, coaching teams, and ensuring adherence to best practices in an Agile environment. Candidates should have significant experience in software development and Scrum methodologies, along with relevant certifications and tools expertise.

Qualifications

• 5–8 years of experience in Agile software development environments.
• 3–5 years as a Scrum Master.
• Agile, Scrum, or project management certification preferred.

Responsibilities

• Facilitate all Agile ceremonies and ensure productive meetings.
• Partner with Product Owners on backlog refinement.
• Coach the team on Agile frameworks and best practices.
• Proactively resolve impediments to team progress.

Skills

Agile frameworks

Coaching skills

Communication

Analytical skills

Proficiency with Agile tools

Education

Bachelor’s degree or equivalent

Tools

Jira

Confluence

Rally

Job description

Overview

Deployment: The successful candidate will be deployed to support a major banking client.

We are seeking an experienced and passionate Scrum Master to join our dynamic Agile delivery team. As a Scrum Master, you will serve as a coach, facilitator, and servant leader—empowering cross-functional teams to excel in an Agile environment. You will champion Agile best practices, remove impediments, and foster a culture of transparency, inspection, and adaptation.

This role is classified as Official and plays a critical part in ensuring the successful delivery of high-quality software solutions aligned with business goals. The successful candidate will be deployed to support a major banking client, working closely within their digital channels ecosystem.

Responsibilities

• Facilitate all Agile ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.
• Ensure meetings are productive, time-boxed, and focused on team outcomes.
• Partner closely with Product Owners to refine and prioritize the product backlog.
• Guide the team in accurate user story estimation, forecasting, and sprint planning.
• Coach the team on Agile frameworks, IT standards, security, quality, and architectural best practices.
• Proactively identify, track, and resolve impediments that hinder team progress.
• Promote team self-organization, collaboration, and continuous improvement.
• Represent the team in cross-team coordination forums (e.g., Scrum of Scrums).
• Maintain transparency with stakeholders and leadership on delivery progress, risks, and challenges.
• Leverage metrics (e.g., velocity, quality, cycle time) to drive data-informed improvements.
• Support the adoption and effective use of Agile tools such as Jira, Confluence, and Rally.
• Stay current with industry trends by participating in communities of practice, conferences, and learning opportunities.
• Contribute to the evolution of Agile practices across the organization.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 5–8 years of experience in Agile software development environments.
• 3–5 years of proven experience as a Scrum Master.
• Agile, Scrum, or project management certification preferred (e.g., CSM, CSP, PMP, SAFe).
• Background in digital channels within the banking or financial services sector is strongly preferred.

Skills & Competencies

• Deep understanding of Agile frameworks (Scrum, Kanban, SAFe, etc.).
• Exceptional coaching, facilitation, and interpersonal skills.
• Outstanding verbal and written communication abilities—able to distill complex technical concepts for diverse audiences.
• Strong analytical and problem-solving mindset.
• Proficiency with Agile tools (Jira, Confluence, Rally, etc.).
• Demonstrated ability to influence without authority and foster team accountability.