Sales Executive

Accor Hotels; Oman; On-site; OMR 30,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated professional to manage MICE bookings and events. This role involves generating proposals, communicating effectively with clients, and ensuring guest satisfaction during events. The ideal candidate will thrive in a dynamic environment, showcasing their organizational skills and attention to detail. Join a forward-thinking company that values diversity and inclusion, where your contributions will help shape the future of hospitality. Explore limitless possibilities and grow your career with us!

Qualifications

• Experience in managing MICE bookings and events.
• Strong communication and organizational skills.

Responsibilities

• Handle bookings, proposals, and confirmations for MICE customers.
• Ensure timely communication and follow-up on offers.

Skills

Event Planning

Customer Relationship Management

Proposal Generation

Sales Management

Communication Skills

Education

Bachelor's Degree in Hospitality Management

Relevant Certifications

Tools

Sales and Catering PMS

Job description

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

1. Responsible for bookings, generating proposals, contracts, issuing confirmations, and follow-up processes with all assigned MICE customers.
2. Ensure all lead requests are handled according to policy and within the specified timeframe.
3. Actively follow up on sent offers based on guest requirements.
4. Prepare offer letters according to guest needs, ensuring company standards are met.
5. Personalize and execute events for Meeting planners.
6. Maintain timely and responsive communication with all accounts and prospects.
7. Assess group business to maximize contribution from public spaces, generate room revenues, and meet Meetings and Events budgets.
8. Qualify all leads before sending out offer letters, including venue assignment and rate approval, especially in setup areas, seeking necessary approvals.
9. Manage and update Sales and Catering PMS in accordance with company policies and standards.
10. Refer unconfirmed bookings to sister properties when applicable.
11. Supervise and communicate with Meetings and Events Operations during events to ensure guest satisfaction.
12. Seek feedback on rates, availability, and offer letters from department heads.
13. Be fully aware of hotel equipment available.
14. Provide functional assistance and direction to the Meetings and Events Operations team.
15. Comply with hotel credit policies by obtaining pre-payment or approved credit letters for all events.
16. Prepare Event Orders according to departmental standards and ensure proper distribution.
17. Inspect all function areas before events to ensure setup aligns with customer specifications.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and aim to attract, recruit, and promote diverse talent.