Sales Executive

AccorHotels; Oman; On-site; OMR 30,000 - 50,000; Full time

Job summary

Join a forward-thinking hospitality leader where your passion for event management can thrive! In this role, you'll be responsible for overseeing MICE bookings, ensuring exceptional service, and maximizing revenue through effective communication and personalized event execution. This is your chance to make an impact in a dynamic environment that values diversity and inclusion, while you grow your career in the hospitality industry. Embrace the limitless possibilities and be part of a team that dares to challenge the status quo. Your journey starts here!

Qualifications

• Experience in managing MICE bookings and events.
• Strong communication and customer service skills.

Responsibilities

• Responsible for managing bookings and proposals for MICE customers.
• Ensure timely communication and guest satisfaction during events.

Skills

Event Management

Customer Service

Sales Skills

Communication Skills

Proposal Generation

Education

Bachelor's Degree in Hospitality Management

Relevant Certifications

Tools

Sales and Catering PMS

Job description

Company description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job description

• Responsible for bookings, generating proposals, generating contracts, issuing confirmations and follow up process with all MICE customers that are assigned to you
• Ensures that all lead requests are handled as per the policy and not exceeding the lead handling timeframe policy
• Ensures active follow up on sent offers as per guest requirements
• Preparation of offer letters according to the guest requirements. Ensuring company standards are in place
• Personalizes and executes the event for the meeting planner
• Maintain timely and responsive communication with all accounts and prospects
• Assess group business to maximize contribution from available public space, generating room revenues whilst achieving meetings and events budgets
• Yields all leads prior to the offer letter being sent out, in terms of venue assigned or rates offered - especially in an area set up, and seeks the required approval to take the booking
• Ensures that sales and catering PMS is well managed, maintained and updated as per company policy and standards
• Refers all unable to confirmed bookings so that they can be offered a sister property
• Supervision and communication with meetings and events operations during events and assuring guest satisfaction throughout the event
• Seeks feedback on rates, availability and offer letters from department head
• Fully aware of the available equipment in the hotel
• Provides functional assistance and direction to the meetings and events operations team
• To fully comply with the hotel's credit policy in obtaining pre-payment or approved credit letters for all events
• Ensures the preparation of event order as per departmental standard and assuring proper distribution of the same
• Inspects all function areas before events to ensure set up in accordance to customer specifications

Additional information

Our commitment to diversity and inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.