Sales Executive

Accor; Muscat; On-site; OMR 30,000 - 60,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated Meetings and Events Coordinator to enhance guest experiences. This role involves managing bookings, preparing personalized offers, and ensuring seamless event execution. You will be at the forefront of creating memorable events, working closely with clients to meet their unique needs. Join a dynamic team that values diversity and inclusion and offers opportunities for personal and professional growth. If you are passionate about hospitality and thrive in a fast-paced environment, this position is perfect for you.

Qualifications

• Experience in managing MICE bookings and events.
• Strong communication skills for client interactions.

Responsibilities

• Manage bookings and proposals for MICE customers.
• Ensure timely communication and adherence to company standards.
• Supervise event operations to guarantee guest satisfaction.

Skills

Event Management

Customer Communication

Proposal Generation

Sales Techniques

Education

Bachelor's Degree in Hospitality Management

Relevant Certifications

Tools

Sales and Catering PMS

Job description

Company Description

"Why work for Accor?
We are more than just a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support your growth and learning every day, ensuring work brings purpose to your life. During your journey with us, you can continue to explore Accor’s limitless possibilities.
Join Accor and write each chapter of your story. Together, we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor by visiting https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Responsibilities

1. Responsible for bookings, generating proposals, contracts, issuing confirmations, and following up with all assigned MICE customers.
2. Ensure all lead requests are handled according to policy and within the specified timeframe.
3. Actively follow up on sent offers based on guest requirements.
4. Prepare offer letters according to guest needs, ensuring adherence to company standards.
5. Personalize and execute events for Meeting planners.
6. Maintain timely and responsive communication with all accounts and prospects.
7. Assess group business potential to maximize contribution from available public space, generate room revenues, and meet Meetings and Events budgets.
8. Yield all leads before sending out offer letters, including venue assignment and rates, and seek necessary approvals.
9. Manage and update Sales and Catering PMS in accordance with company policies and standards.
10. Refer unconfirmed bookings to sister properties when necessary.
11. Supervise and communicate with Meetings and Events Operations during events to ensure guest satisfaction.
12. Seek feedback on rates, availability, and offer letters from department heads.
13. Be fully aware of the hotel's available equipment.
14. Provide functional assistance and guidance to the Meetings and Events Operations team.
15. Comply with hotel credit policies by obtaining pre-payments or approved credit letters for all events.
16. Prepare Event Orders according to departmental standards and ensure proper distribution.
17. Inspect all function areas prior to events to ensure setups meet customer specifications.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company, aiming to attract, recruit, and promote diverse talent.