Sales Executive

FAIRMONT; Muscat; On-site; OMR 30,000 - 60,000; Full time

Job summary

Join a forward-thinking hospitality company where your skills in event planning and customer service can shine! This role focuses on managing MICE bookings, ensuring seamless communication with clients, and delivering exceptional events. You will be responsible for generating proposals, contracts, and confirmations while maximizing revenue. With a commitment to diversity and inclusion, this innovative firm offers a dynamic environment where you can grow and thrive in your career. If you're passionate about creating memorable experiences, this opportunity is perfect for you!

Qualifications

• Experience in managing MICE bookings and events.
• Strong communication and organizational skills.

Responsibilities

• Manage MICE bookings and ensure guest satisfaction during events.
• Communicate effectively with clients and internal teams.

Skills

Event Planning

Customer Service

Sales Management

Communication Skills

Education

Bachelor's Degree in Hospitality Management

Relevant Certifications

Tools

Sales and Catering PMS

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

1. Responsible for bookings, generating proposals, generating contracts, issuing confirmations and follow-up process with all MICE customers that are assigned to you.
2. Ensures that all lead requests are handled as per the policy and within the lead handling timeframe.
3. Ensures active follow-up on sent offers as per guest requirements.
4. Prepares offer letters according to guest requirements, ensuring company standards are met.
5. Personalizes and executes events for Meeting planners.
6. Maintains timely and responsive communication with all accounts and prospects.
7. Assesses group business to maximize contribution from available public space, generating room revenues while achieving Meetings and Events budgets.
8. Yields all leads prior to sending out the offer letter, regarding venue assignment or rates offered, especially in area set-up, and seeks the required approval to confirm the booking.
9. Ensures that Sales and Catering PMS is well managed, maintained, and updated according to company policy & standards.
10. Refers all unconfirmed bookings to sister properties.
11. Supervises and communicates with Meetings and Events Operations during events, ensuring guest satisfaction throughout.
12. Seeks feedback on rates, availability, and offer letters from department heads.
13. Maintains awareness of available equipment in the hotel.
14. Provides functional assistance and direction to the Meetings and Events Operations team.
15. Fully complies with the hotel’s credit policy by obtaining pre-payment or approved credit letters for all events.
16. Prepares Event Orders as per departmental standards and ensures proper distribution.
17. Inspects all function areas before events to ensure setups meet customer specifications.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.