Sales Advisor

Madi International; Muscat; On-site; OMR 6,000 - 9,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Training and development

Employee discounts

Team environment

Career growth

Job summary

Madi International in Oman is seeking a sales advisor to deliver outstanding customer service and drive sales performance. This onsite role involves engaging with customers in-store to understand their needs and offer tailored product recommendations.

Responsibilities include upselling, cross-selling, after-sales follow-up, achieving sales targets, maintaining product knowledge, supporting merchandising, and collaborating with the team. English proficiency is required; Arabic is a plus.

Qualifications

• Proven experience in sales, customer service, or a related field.
• Excellent communication and interpersonal skills.
• Strong ability to build rapport and maintain client relationships.
• Results-driven with a track record of meeting sales targets.
• Ability to work in a fast-paced, onsite team environment.
• Proficiency in written and spoken English.

Responsibilities

• Engage with customers to understand requirements and make recommendations.
• Maximize sales through upselling and cross-selling techniques.
• Provide after-sales support and follow-up to ensure satisfaction.
• Achieve individual and team sales targets consistently.
• Maintain knowledge of products, services, and promotions.
• Support inventory management and merchandising.
• Collaborate with team to share insights and best practices.

Skills

Communication skills

Interpersonal skills

Sales focus

Rapport building

Team collaboration

English proficiency

Tools

CRM software

Digital sales tools

Job description

Responsibilities

As a sales advisor, you will be instrumental in delivering outstanding customer service and driving sales performance. As part of our team in Oman, you'll work in an ONSITE environment, engaging with clients directly within our store or office to understand their needs and offer tailored product recommendations. Your passion for sales and customer interaction will help us achieve our business goals while ensuring every customer enjoys a positive experience.

• Engage with customers to understand their requirements and make suitable product or service recommendations.
• Maximize sales opportunities through effective upselling and cross-selling techniques.
• Provide exceptional after-sales support and follow-up to ensure customer satisfaction.
• Achieve individual and team sales targets consistently.
• Maintain a thorough knowledge of company products, services, and promotions.
• Support inventory management and merchandising activities.
• Collaborate with team members to share insights and best practices.

Must have requirements

• Proven experience in sales, customer service, or a related field.
• Excellent communication and interpersonal skills.
• Strong ability to build rapport and maintain client relationships.
• Results-driven attitude with a commitment to meeting sales targets.
• Ability to work effectively in a fast-paced, onsite team environment.
• Proficiency in both written and spoken English.

Nice to have requirements

• Experience in retail or B2B sales environments.
• Proficiency in Arabic language.
• Knowledge of the local market in Oman.
• Familiarity with CRM software and digital sales tools.
• Training in negotiation or persuasion skills.

Perks and Benefits

• Competitive salary with performance-based incentives.
• Comprehensive training and professional development.
• Employee discounts on products and services.
• Supportive team environment and vibrant workplace culture.
• Opportunities for career growth within the company.