Restaurant Manager – Pizza Restaurant

Takamul National Company; Muscat; On-site; OMR 10,000 - 15,000; Full time

Job summary

A leading company in Muscat is seeking a dedicated Restaurant Manager to oversee operations of a pizza restaurant. The role involves ensuring quality food and customer service, staff management, and financial oversight. With a dynamic environment and a focus on growth, this position is perfect for someone with experience in restaurant management, especially in a pizza chain.

Qualifications

• Minimum 3-5 years in restaurant management.
• Experience in a pizza chain required.
• Strong leadership and problem-solving skills.

Responsibilities

• Oversee daily restaurant operations ensuring smooth service.
• Manage staff, inventory, and food costs effectively.
• Ensure compliance with food safety and hygiene standards.

Skills

Leadership

Communication

Problem-solving

Knowledge of food safety standards

Customer service

Education

Diploma or degree in hospitality management, business administration

Tools

Restaurant management software

POS systems

Job description

Job Summary:

We are seeking a highly motivated and experienced Restaurant Manager to lead our pizza restaurant operations. The ideal candidate will oversee day-to-day activities, ensuring top-quality food, excellent customer service, and efficient operations. You will be responsible for managing staff, controlling costs, and driving profitability while maintaining a clean, friendly, and welcoming environment.

Key Responsibilities:

Operational Management:

• Oversee daily restaurant operations to ensure smooth and efficient service.
• Ensure all pizzas and menu items are prepared to company standards, maintaining consistency in taste and presentation.
• Monitor food safety and hygiene regulations, ensuring compliance with health and safety standards.
• Manage inventory, ordering, and stock control to reduce waste and maintain optimal food costs.
• Implement and enforce operational policies, SOPs, and quality control measures.

Customer Service and Experience:

• Ensure excellent customer service by training and leading staff to exceed guest expectations.
• Address and resolve customer complaints or issues promptly and professionally.
• Maintain a clean, inviting, and family-friendly atmosphere in the restaurant.

Staff Management:

• Recruit, train, and supervise restaurant staff, ensuring a motivated and productive team.
• Schedule shifts and delegate tasks effectively to maximize efficiency.
• Conduct performance evaluations, provide coaching, and implement staff development programs.

Financial Management:

• Monitor restaurant expenses and sales performance to meet revenue and profit goals.
• Control labor and food costs while maximizing efficiency.
• Ensure accurate cash handling, POS system management, and daily financial reporting.

Marketing and promotions:

• Support local marketing efforts to drive traffic and increase sales.
• Implement promotional campaigns, special offers, and seasonal menu changes.
• Engage with customers through social media and feedback programs.

Qualifications and Experience:

Experience: Minimum 3-5 years in restaurant management, Must have experience in a pizza Chain.

Education: Diploma or degree in hospitality management, business administration, or a related field is a plus.

• Strong leadership, communication, and problem-solving skills.
• Knowledge of food safety standards (HACCP, local health regulations).
• Ability to work under pressure in a fast-paced environment.
• Proficiency in restaurant management software, POS systems, and inventory control.

Work conditions:

• Flexible schedule, including evenings, weekends, and holidays.
• Hands-on role requiring physical activity such as standing, walking, and lifting light weights.