Reception Agent (Omani Only)

FAIRMONT; Muscat; On-site; OMR 2,500 - 10,000; Full time

Job summary

A global hospitality brand is seeking a Reception Agent to provide exceptional service and create memorable experiences for guests. The ideal candidate will have a service-focused personality, fluency in English, and previous experience in hospitality. Responsibilities include guest check-in, addressing requests, and promoting hotel amenities. Opportunities for growth and an employee benefit card for discounts are offered.

Benefits

Employee benefit card for discounted rates

Learning programs

Opportunity for talent development

Qualifications

• Previous hospitality experience is an asset.
• Experience with Opera or related system is a plus.

Responsibilities

• Greet and check-in guests, responding to requests.
• Promote hotel facilities and enhance guest experiences.

Skills

Service focused personality

Fluency in English

Additional languages

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Reception Agent

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Qualifications

Your experience and skills include:

• Service focused personality is essential

Additional Information

• experience is an asset
• Prior experience working with Opera or a related system
• Fluency in English
• additional languages are a plus

Your team and working environment

In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture

Note: Customization may be included for any specific local or legislative requirements, such as work permits

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.