Presales Engineer

TP-Link MEA; Muscat; On-site; OMR 15,000 - 20,000; Full time

Job summary

A leading global networking provider is seeking a Presales Engineer in Muscat, Oman to provide technical support, conduct trainings, and design solutions. Candidates should have a Bachelor's degree, 5+ years of relevant experience, and strong communication skills in English and Arabic. The role requires collaboration with teams and customer engagement across Oman. Competitive conditions apply.

Qualifications

• 5+ years of experience in presales, technical support, or a related role within Oman or GCC.
• Strong technical understanding of networking, surveillance, and wireless solutions.
• Willingness to travel across Oman for customer engagements.

Responsibilities

• Provide comprehensive technical support to customers, system integrators, and end-users.
• Conduct regular product training sessions for customers and partners.
• Design wireless solutions using predictive heatmaps.

Skills

Technical support

Product training

Communication skills

Networking solutions

Collaboration

Education

Bachelor’s degree in Wireless Networking, IT, or Physical Security

Master’s degree (preferred)

Job description

About the Role

We are seeking a highly skilled and motivated Presales Engineer to join our team based in Muscat, Oman. The ideal candidate will play a pivotal role in providing technical support, conducting product training, leading proof of concepts (POC), designing wireless and surveillance solutions, and collaborating with internal teams to align solution designs with customers’ business requirements in the Oman market.

What You Will Do

Key Responsibilities:

• Provide comprehensive technical support to customers, system integrators (SI), and end-users, both remotely and onsite.
• Conduct regular product training sessions for customers and partners in Oman.
• Lead POC/IoT activities at customer sites to validate project requirements.
• Design wireless solutions using predictive heatmaps and site surveys.
• Engage with customers, system integrators, and end-users, working closely with the sales team to provide tailored solutions.
• Deliver hands-on workshops and technical demonstrations.
• Prepare Bills of Quantities (BOQ) as per heatmap designs or equivalent brand solutions.
• Collaborate with internal sales, marketing, and service teams to ensure solution alignment with customer needs.

Product Line Expertise

• Business Networking Product Line: POC at customer sites, heatmap design, BOQ creation, techno-sales meetings, R&D coordination, and technical support.
• Surveillance Product Line (VIGI): CCTV solution design, demo at events and customer locations, BOQ preparation, training sessions, and technical support.
• ISP Product Line (GPON): Product training, lab setups, R&D coordination, and presales technical support.
• SOHO Product Line: Product training, solution demos, IR site visits, and technical support.

What Talent Do You Bring

Preferred Skills & Qualifications

• Bachelor’s degree in Wireless Networking, IT, or Physical Security (Master’s preferred).
• 5+ years of experience in presales, technical support, or a related role within Oman or GCC.
• Strong technical understanding of networking, surveillance, and wireless solutions.
• Excellent communication and presentation skills in English and Arabic (preferred).
• Proven ability to work collaboratively in a fast-paced, multicultural environment.
• Willingness to travel across Oman for customer engagements.

PS: We appreciate your interest joining TP-LINK, but due to the high volume of applications, only shortlisted candidates will be contacted.

About TP-Link

TP-Link is a leading global provider of networking products. For over 25 years, we have been committed to delivering high-quality, reliable, and innovative solutions that connect people, businesses, and communities to the possibilities of the digital world. From advanced Wi-Fi systems and networking switches to smart home devices, our portfolio is designed to meet the evolving needs of the market.

With a proven heritage of stability, performance, and value, TP-Link has curated a portfolio of products that meet the networking needs of all individuals. Now, as the connected lifestyle continues to evolve, TP-Link is expanding today to exceed the demands of tomorrow.

Join us in connecting the future of Technology. Your next career move is with TP-Link!

Disclaimer: This job description outlines the primary duties and qualifications. It is not designed to contain a comprehensive list of all activities and may be subject to change based on the evolving needs of TP-Link and its affiliates in the region.