Onsite IT Specialist - Network & Tech Troubleshooter

Delta Hotels and Resorts; As Sudiyah; On-site; OMR 7,200 - 11,000; Full time

Job summary

Delta Hotels by Marriott in Jeddah, Saudi Arabia is seeking an IT Support Associate to join our information technology team. You will respond to guest and staff IT inquiries, troubleshoot software and hardware issues, and maintain workstation configurations.

The role requires at least a high school diploma and 1 year of related experience. You will protect data, manage user accounts, and coordinate with vendors as needed while delivering reliable end-user support in a fast-paced hospitality

Qualifications

• High school diploma or GED required.
• At least 1 year of related work experience.
• Ability to troubleshoot software, hardware, and network issues.

Responsibilities

• Follow all company policies and procedures; protect company assets.
• Address guests' service needs.
• Exchange information with other employees using electronic devices.
• Develop and maintain positive working relationships with others.
• Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems.

Skills

Troubleshooting

Customer service

Communication

Team collaboration

Education

High school diploma or GED

Job description

Delta Hotels by Marriott in Jeddah, Saudi Arabia is seeking an IT Support Associate to join our information technology team. You will respond to guest and staff IT inquiries, troubleshoot software and hardware issues, and maintain workstation configurations.

The role requires at least a high school diploma and 1 year of related experience. You will protect data, manage user accounts, and coordinate with vendors as needed while delivering reliable end-user support in a fast-paced hospitality