Marketing Coordinator (Social Media)

Kempinski Hotel; Muscat; On-site; OMR 12,000 - 18,000; Full time

Job summary

Kempinski Hotel Muscat is seeking a Marketing Coordinator to support the Asst. Director of Marketing and Communications in positioning the hotel and outlets as market leaders through comprehensive marketing activities and brand-compliant initiatives.

The role involves administrative support, schedule coordination, and hands-on content creation for social media, editorials, and campaigns, in close collaboration with Sales, E-Commerce, and the creative agencies.

Qualifications

• Administrative/secretarial support experience.
• Scheduling and calendar coordination.
• Filing systems management.

Responsibilities

• Provide administrative/secretarial support for the marketing office.
• Coordinate and arrange appointments and schedules.
• Maintain filing system.
• Handle phone calls.
• Develop monthly Social Media content creation, photo and video editing and monthly editorial plan with caption generation.
• Handle daily correspondence/financial documents such as purchase orders and expense claims.
• Handle agencies/vendors invoices and act as point of contact for billing matters.
• Assist in creating and implementing all Marketing activities, including promotions, advertising, market analysis, photo/video shoots.
• Maintain hotel listings in online and offline media, in-house and external.
• Assist in site inspections and guest database maintenance.
• Coordinate with F&B for monthly promotions.
• Create marketing plans, conduct competition checks and benchmarking.
• Create office presentations and manage giveaways and collateral.
• Upload and maintain image storage and distribution systems.
• Provide content/images for websites according to CI and ensure 3rd party site photography compliance.

Job description

Job description

The overall scope of the Marketing Coordinator is to assist the Asst. Director of Marketing and Communications to position and promote Kempinski Hotel Muscat and its outlets as the market leader through Marketing activities as well as to ensure compliance with the Kempinski brand.

MAIN RESPONSIBILITIES

• Provide administrative/secretarial support for the marketing office.
• Coordinate and arrange appointments and schedules.
• Maintain filing system.
• Handle phone calls.
• Develop monthly Social Media content creation, photo and video editing and monthly editorial plan with caption generation.
• Handle daily correspondence/financial documents such as purchase order, expenses claims, etc.
• Handle all agencies/vendors invoices and act as point of contact for billing matters.
• Assist Asst. Director of Marketing and Communications in creating and implementing all Marketing activities, including but not limited to:
• Promotions and packages
• Advertising
• Market analysis
• Photo-shoot and video-shoot
• Maintain hotel listings in online and offline media, in-house and external.
• Handle site inspection.
• Maintain a guest database for mailings.
• Play support role of Asst. Director of Marketing and Communications in liaising with F&B department, for the monthly F&B promotions.
• Assist in the creation of the marketing plan.
• Conduct competition checks and benchmarking on a regular basis.
• Create office presentations if needed
• Create, coordinate and maintain give-aways and collateral.
• Upload and maintain picture storage and distribution systems
• Provide content and images for websites according to CI.
• Ensure content and photography of 3rd party websites is maintained.
• Ensure compliance with Corporate Identity guidelines
• Maintain updates of corporate marketing guidelines and inform colleagues.
• Attend marketing relevant meetings.
• Communicate and coordinate with internal departments, especially sales, E-Commerce and digital, as well as creative agencies and suppliers.
• Stay updated with the latest developments in the hotel including all activities, promotions, rates of the hotel.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.