Manager Demand Planning

Delivery Hero SE; Muscat; On-site; OMR 20,000 - 26,500; Full time

Job summary

A leading global delivery company is seeking a Demand Planning Manager in Muscat, Oman to oversee the forecasting of supplies for their grocery store concept. The ideal candidate will have over 10 years of experience in demand planning within the FMCG sector, excellent analytical and communication skills, and the ability to manage senior stakeholders effectively. Responsibilities include demand planning, stock management, and performance reporting.

Qualifications

• Min 10 years of experience in demand planning and replenishment.
• Solid experience in FMCG industry.
• Excellent analytical and communication skills.

Responsibilities

• Organize country's forecasting demand and maintain stock availability.
• Accountable for demand planning and replenishment of tMart stores.
• Build dashboards to report progress on activities and KPIs.

Skills

Stakeholder management

Data analysis

Time management

Problem solving

Communication skills

Job description

Overview

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Role Summary

We’re looking for a Demand Planning Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!

What’s On Your Plate?

• This role requires organising the countries forecasting demand of supplies to stores, POs for replenishment and maintaining availability in the stores.
• Accountable for the overall demand planning/replenishment of tMart stores and the regional warehouse. Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts.
• Provide DP/replenishment insights and plans/initiatives to keep availability in line with the business plan; accountable for holding stock value, supplier service level, and ageing stock optimization. Propose solutions to stock problems in the warehouse and stores.
• Guide country demand planners and admins to ensure smooth workflow.
• Work closely with commercial and operations to proactively ensure supplies and suppliers are not affected.
• Lead system migrations and ensure new tools are on track; recommend automation to reduce manual work.
• Continuously challenge the country forecasting model, accounting for all parameters that affect the forecast.
• Assist demand planners with replenishment for capacity augmentation initiatives (e.g., third-party warehouses, cross-docking stations).
• Guide country demand planners on supplier schedules to stores and warehouse to ensure efficiency in receiving.
• Build dashboards to report progress on activities and KPIs.
• Take necessary actions to reach target KPIs in terms of availability per category, per supplier, and item roles.

Qualifications

• Ability to interact/guide senior-level executives and manage the expectations of multiple stakeholders.
• Past experience in FMCG in demand planning and replenishment is a must.
• At least 10 years of experience.
• Solid experience in stakeholder management, time management, data & detail oriented, and tech‑savvy. Leads, coordinates and facilitates the work of others; has management responsibilities.
• Uses knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives.
• Excellent analytical and communication skills, and hands-on with several tools; problem solver and autonomous.
• Ability to lead all activities autonomously while involving stakeholders when needed.