Logistics Services Executive

PSA BDP; Muscat; On-site; OMR 10,000 - 15,000; Full time

Job summary

A global logistics firm in Muscat is seeking an individual for order processing management. Responsibilities include coordinating shipments, handling customs, and ensuring timely documentation. Candidates should have experience in customer service and possess strong organizational and communication skills. A BS/BA degree is preferred but not required.

Qualifications

• Prefer at least two years of experience handling import trafficking functions.
• Two to three years of experience in customer service duties.
• Candidate must be able to work in a fast-paced office.

Responsibilities

• Manage order processing.
• Coordinate and follow up on shipments.
• Handle customs processing for export/import.

Skills

Customer service

Attention to detail

Organizational skills

Communication

Teamwork

MS Office applications

Education

BS/BA degree

Job description

About PSA BDP:

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Responsibilities:

• Order processing management
• Customer order plausibility analysis
• Planning / Booking / Transportation orders
• Coordination/follow up of the shipment
• Customs processing (export/import)
• Documentation/administration/invoicing / filing
• Feedback to the customer (internal and external reporting of the shipments to thecustomer) by various means (mail, phone, EDI)
• Operational troubleshooting
• Non-conformance reporting in accordance with the KPI’s.
• Cooperation with approved subcontractors in accordance with agreed rates
• End to end processing
• Punctual and flawless order handling and documentation
• Freight audit payments

Requirements:

• A four year BS/BA degree is preferred, not required.
• Prefer at least two (2) years of experience handling import trafficking functions with a freight forwarder/broker.
• Two (2) to three (3) years of experience in customer service duties.
• Must be able to work in a fast paced office.
• Good communication, attention to detail, and organizational skills required.
• Candidate must possess a strong team work attitude.
• Candidate must be PC literate with MS Office applications.