IT Security Manager

bTranz Solutions; As Sudiyah; On-site; OMR 26,915 - 34,605; Full time

Job summary

bTranz Solutions, located in Al Buraymi Governorate, Oman, seeks an experienced ITSM Security Account Manager. The position focuses on pre-sales support, audit management, and proactive IT Security Management for EU key accounts.

The ideal candidate will have a strong background in cloud security, security governance, and the ability to engage with customer security leadership. Responsibilities include advising on cloud security best practices and managing complex escalations while leading cross-functional teams.

Qualifications

• Strong understanding of cloud architecture and security posture implications.
• Background in security consulting or cloud security architecture.
• Experience leading cross-functional teams and managing escalations.

Responsibilities

• Serve as the primary security point of contact for strategic accounts.
• Build relationships with customer security leadership and IT teams.
• Lead security governance cadences and risk discussions.

Skills

Cloud architecture understanding

Security consulting background

Relevant security certifications

Job description

Company Description

bTranz Software Solutions is an ERP and Mobile Application Development company, which offers a wide range of services across Oracle ERP, VAT and Cloud Services along with Mobile Application Development. With its presence in multiple countries, it offers its services across the globe with most of their customers reside in UAE and EAST African Countries. It’s a company professionally managed by a team of highly experienced technocrats having over a decade of experience. Our innovative, qualified and experienced team brings together knowledge, experience and processes which enables us to deliver a solution which is the best value proposition for our customers. For more information please logon to https://www.btranz.com

Job Description

Role Overview

We are seeking an experienced ITSM Security Account Manager to serve as a trusted advisor and customer‑facing lead for strategic engagements. This role involves pre‑sales support, audit management, and proactive IT Security Management to ensure compliance, risk mitigation, and consistent support for key EU customer accounts.

Key Responsibilities

• Serve as the primary security point of contact for assigned strategic accounts.
• Build strong relationships with customer security leadership (CISO org), IT, risk/compliance, and engineering teams.
• Lead security governance cadences (monthly/quarterly) including posture reviews, risk discussions, and roadmap alignment.
• Conduct discovery sessions to understand customer environments, threat models, and regulatory requirements.
• Advise on cloud security controls and best practices (IAM/SSO/MFA, encryption, segmentation, monitoring, vulnerability management, secure SDLC).
• Collaborate with internal security specialists on advanced topics (crypto/KMS/HSM, workload isolation, data residency, Zero Trust).

Qualifications

• Strong understanding of cloud architecture (OCI, AWS, Azure) and ability to translate architecture into security posture implications.
• Background in security consulting, cloud security architecture, or enterprise risk/GRC in regulated industries.
• Relevant security certifications: CISSP, CISM, CCSP, GIAC, ISO 27001 LI/LA.
• Proven experience handling complex escalations and leading cross‑functional teams in matrixed organizations.
• Familiarity with customer security assurance processes (audit requests, pen test coordination, attestations).