IT Manager - Six Senses Zighy Bay

InterContinental Hotels Group; Oman; On-site; OMR 13,000 - 20,000; Full time

Job summary

A luxury resort in Oman is seeking an experienced IT Manager to ensure the smooth operation of its computer networks and systems. The ideal candidate will have a Bachelor's degree in Computer Science or Business Administration, along with at least 2 years of relevant experience in a hotel setting. The role focuses on improving network performance and guest experience while adhering to sustainability practices. Excellent command of English and ability to live in a remote location are essential.

Qualifications

• 2+ years of systems experience in a hotel operational role or equivalent.
• Ability to live in a remote location for extended periods.

Responsibilities

• Diagnose hardware and software problems and perform data backups.
• Plan and implement network security measures.
• Monitor network performance and make adjustments as needed.

Skills

Diagnosing hardware and software problems

Network security measures

Monitoring network performance

Excellent command of written and spoken English

Education

Bachelor’s degree in Computer Science or Business Administration

Job description

As IT Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel/resort.

Duties and Responsibilities

• Diagnose hardware and software problems and replace defective components and perform data backups and disaster recovery operations; maintain, administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
• Plan, coordinate, and implement network security measures to protect data, software, and hardware; operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
• Ensure to perform routine network startup and shutdown procedures and maintain control records.
• Design, configure, and test computer hardware, networking software and operating system software.
• Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes.
• Confer with network users about how to solve existing system problems.
• Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• Focus on the rejuvenation of the room experience ensuring IT services and products will be constantly assessed to remain relevant and in keeping with Six Senses wellness and sustainability practices.
• Work in partnership with every department to ensure guest’s needs are determined/met and oversee the overall smooth operation.
• Continually focus on the rejuvenation of the room experience.
• Instill a cost-focused philosophy through training and education.
• Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.

Qualifications

• Possess a Bachelor’s degree in Computer Science, Business Administration or relevant field of expertise, and 2 years of systems experience, or an equivalent combination of education and experience. More than three years’ experience in a similar hotel operational role preferred.
• I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.

The above is intended to provide an overview of the role and responsibilities for an IT Manager at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.