Insurance Advisor- Bank Muscat

GIG Gulf; Muscat; On-site; OMR 15,000 - 20,000; Full time

Job summary

A regional insurance firm in Oman is seeking an Insurance Advisor to promote and sell a range of insurance products. The ideal candidate will have at least 2 years of experience in the financial or insurance industry, exceptional customer service skills, and the ability to build strong client relationships. This role offers a chance to drive sales while ensuring customer satisfaction and compliance with policies and regulations.

Qualifications

• 2 years’ experience in Financial or insurance industry.
• Exceptional Customer Service skills required.
• Ability to work independently and within a team.

Responsibilities

• Promote and sell insurance products to customers.
• Build and maintain long-term relationships with clients.
• Understand customer needs and recommend appropriate coverage.

Skills

Customer Service skills

Consulting skills

Communication skills

Education

Bachelor’s degree in finance, Business, or a related field

Job description

Overview

Who we are:

GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 regional composite insurer in MENA, with a presence in 12 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$4.01 billion and a net profit of US$84 million for the year 2024.

The majority shareholder of GIG Group is Fairfax Financial Holdings, a global leader in insurance and reinsurance, with a presence in 40 markets. Listed on the Toronto Stock Exchange and part of the Fortune 500, Fairfax was founded in 1985 and has always had a strong focus on long-term growth and financial resilience. It follows a decentralized model, empowering local leadership teams, many of whom have over 20 years of tenure—with trust and accountability. Fairfax’s culture, rooted in its guiding principles, is reflected across all of its subsidiaries.

GIG Gulf is an ‘A’-rated regional insurer with a top 5 position in each of its core markets: the UAE, Oman, Qatar, and Bahrain. With over 70 years of regional presence, GIG Gulf combines a strategic focus on growth and investment with a comprehensive portfolio of insurance products and services tailored to corporates, SMEs, and individual customers. It also holds a 50% stake in GIG Saudi. The company’s strategic priorities are centered around regional growth, customer experience, and digital transformation.

GIG Gulf fosters a diverse and inclusive culture, employing over 800 people from 60+ nationalities, across 15 branches and retail outlets throughout the region. Serving over 1 million customers, GIG Gulf positions itself as a caring partner—committed to helping customers achieve their goals and lead fulfilling lives. Passionate about customer feedback, the company is constantly evolving to become the region’s digital insurer of reference, operating in a responsible and sustainable way.

Job purpose:

To promote and sell insurance products by understanding customer needs, providing tailored solutions, and delivering excellent service.

The Insurance Advisor is responsible for driving sales growth, building strong client relationships, and ensuring customer satisfaction while complying with company policies and regulatory standards.

Key Responsibilities:

• Promote and sell insurance products (Motor, Home, and other personal lines) to new and existing customers.
• Build and maintain long-term relationships with clients by providing excellent service and support.
• Understand customer needs and recommend appropriate insurance coverage.
• Generate leads through bank branches, referrals, and proactive engagement.
• Achieve monthly and annual sales targets.
• Ensure compliance with company policies and regulatory guidelines.
• Support clients with policy renewals, claims processes, and after-sales service.

Minimum requirements of role

• 2 years’ experience in Financial or insurance industry (Insurance or Banking)
• Consulting skills to assess and address client needs effectively
• Exceptional Customer Service skills
• Excellent Communication skills, both written and verbal
• Ability to work independently and within a team

Desirable:

• Experience in the insurance industry is preferred
• Strong knowledge of personal lines insurance products would be a plus
• Bachelor’s degree in finance, Business, or a related field