Housekeeping Supervisor

InterContinental Hotels Group; Muscat; On-site; OMR 2,500 - 10,000; Full time

Job summary

We are seeking a reliable Housekeeping Supervisor at InterContinental Hotels Group in Muscat. This role involves overseeing housekeeping operations, ensuring highest cleanliness standards, and managing staff performance. Ideal candidates will have experience, strong leadership skills, and a commitment to guest satisfaction.

Benefits

Competitive salary

Full uniform

Room discounts

Training opportunities

Qualifications

• Previous experience in a housekeeping role, preferably 1 year in a supervisory position.
• Ability to lead and motivate a team in a fast-paced environment.
• Good communication skills and the ability to handle guest requests.

Responsibilities

• Supervise housekeeping staff and ensure rooms are cleaned to standards.
• Inspect areas for cleanliness and assign tasks to staff.
• Coordinate with front desk and maintenance on room statuses.

Skills

Attention to detail

Organizational skills

Leadership

Communication

Interpersonal skills

Tools

Housekeeping equipment

Property management systems

Job description

Hotel: Muscat Al Mouj (MCTAL), Plot 595, Phase 1, Street 6,, Al Mouj

We are seeking a reliable and detail-oriented Housekeeping Supervisor to oversee daily housekeeping operations and ensure the highest standards of cleanliness and guest satisfaction. This role involves supervising room attendants and public area staff, inspecting rooms and facilities, and supporting the housekeeping leadership team in delivering an exceptional guest experience.

YOUR DAY-TO-DAY:

• Supervise housekeeping staff to ensure rooms and public areas are cleaned and maintained to hotel standards.
• Inspect guest rooms, hallways, and public areas for cleanliness and maintenance issues.
• Assign daily tasks and special projects to room attendants and other housekeeping personnel.
• Monitor staff performance and provide training, coaching, and support as needed.
• Coordinate with the front desk and maintenance teams on room status and repair needs.
• Ensure compliance with health, safety, and sanitation policies.
• Handle guest requests and complaints with professionalism and efficiency.
• Assist in inventory control of cleaning supplies, linens, and amenities.
• Report and log lost and found items according to hotel procedures.
• Maintain accurate records of room inspections, staff attendance, and daily reports.

WHAT WE NEED FROM YOU:

• Previous experience in a housekeeping role, with at least 1 year in a supervisory or team lead position preferred.
• Strong attention to detail and organizational skills.
• Ability to lead and motivate a team in a fast-paced environment.
• Good communication and interpersonal skills.
• Working knowledge of housekeeping equipment and cleaning procedures.
• Basic computer skills and familiarity with housekeeping or property management systems (preferred).
• Flexible availability, including weekends and holidays.

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Who we are

Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.