Head of Corporate Strategy & Communications

Oman Air; Muscat; On-site; OMR 25,000 - 60,000; Full time

Job summary

Oman Air seeks a seasoned executive to lead corporate strategy, integrated business planning and enterprise performance management. The role also drives transformation oversight and corporate communications, aligning CEO direction with measurable plans, accountable delivery and consistent messaging for employees, the Board, shareholders, government stakeholders and media.

The successful candidate will coordinate multiple functions, monitor market trends, and present clear recommendations, risks

Qualifications

• Bachelor’s degree in Business Administration, Strategy, Economics, Finance, Communications or a related discipline.
• Master’s degree or MBA preferred.
• Minimum 12–15 years of relevant experience, including at least five years in a senior management or leadership position.
• Demonstrated experience in corporate strategy, integrated planning, enterprise performance management and executive reporting.
• Experience governing enterprise transformation portfolios and major cross‑functional initiatives.
• Proven corporate communications, media relations and reputational‑risk capability.
• Experience in aviation, transport, logistics or another complex and highly regulated industry is preferred.
• Strong record of preparing Board‑quality papers and influencing senior stakeholders without relying on direct authority.

Responsibilities

• Lead Oman Air’s corporate strategy and integrated business planning.
• Oversee enterprise performance management and transformation oversight.
• Coordinate cross‑functional planning with key departments and governance bodies.
• Develop and communicate corporate communications strategy and reputation management.
• Prepare materials for CEO, Executive Management and Board reporting.
• Ensure governance, risk, compliance and continuous improvement across corporate planning.

Education

Bachelor’s degree in Business Administration, Strategy, Economics, Finance, Communications or a related discipline

Master’s degree or MBA preferred

Job description

JOB PURPOSE:

Lead Oman Air’s corporate strategy, integrated business planning, enterprise performance management, transformation oversight and corporate communications. Translate the Chief Executive Officer’s strategic direction into clear priorities, measurable plans, accountable delivery and consistent corporate messaging for employees, the Board, shareholders, government stakeholders, media and other relevant parties.

The role acts as Oman Air’s enterprise strategy and communications control tower. The position coordinates, challenges and reports performance without displacing the delegated authority or operational accountability of business‑unit leaders, Finance or independent control functions.

1. Corporate Strategy & Integrated Business Planning

• Lead the development, refresh and implementation of Oman Air’s corporate strategy in alignment with shareholder expectations, national aviation priorities and the airline’s long‑term objectives.
• Translate strategic priorities into the annual corporate business plan, departmental objectives, measurable deliverables, resource implications and implementation roadmaps.
• Coordinate integrated planning across Commercial, Operations, Engineering, Finance, People, Digital, Supply Chain and other functions, resolving gaps and cross‑functional dependencies.
• Monitor aviation‑market trends, competitors, regulation and industry benchmarks, and provide evidence‑based strategic advice to the Chief Executive Officer.
• Evaluate strategic opportunities, investment proposals and material business initiatives and present clear recommendations, risks and options.
• Ensure Network Planning is explicitly integrated into corporate business planning alongside the other business functions.
• Facilitate periodic corporate strategy reviews, including the quarterly review cycle, to reflect changing market conditions, financial performance and business priorities.

2. Corporate Performance Management

• Own the enterprise corporate scorecard, KPI governance framework, KPI dictionary and performance‑review calendar.
• Ensure corporate and departmental KPIs are clearly defined, measurable, time‑bound and aligned with the approved strategy and business plan.
• Lead monthly corporate performance reviews with Executive Management and departmental heads.
• Analyse material variances, identify root causes and require accountable business owners to submit corrective actions with owners, milestones and deadlines.
• Produce concise CEO, Executive Management and Board dashboards covering financial, commercial, operational, guest, people, transformation and risk performance.
• Maintain a single source of performance truth in collaboration with Finance and Data & Analytics.
• Develop and maintain a balanced scorecard within the corporate performance management framework.
• Ensure corrective‑action plans define measurable outcomes in addition to clear ownership, milestones and deadlines, and monitor their effectiveness in addressing performance gaps.
• Promote a culture of accountability, data‑driven decision‑making and continuous performance improvement.

3. Transformation & Strategic Initiatives

• Maintain the enterprise transformation portfolio, governance standards, stage gates, milestones, dependencies, risk registers and escalation mechanisms.
• Monitor cost optimisation, revenue enhancement, productivity and organisational‑effectiveness initiatives approved by management or the Board.
• Coordinate benefits tracking and obtain independent financial validation from Finance before benefits are reported as delivered.
• Escalate delayed or at‑risk initiatives and facilitate corrective action without taking operational implementation ownership away from the designated sponsor.
• Ensure transformation activity remains aligned with corporate strategy and the annual business plan.
• Track financial and operational benefits delivered by transformation initiatives, validating financial results with Finance and operational results with the relevant business functions before reporting them as delivered.
• Recommend timely corrective action to the Chief Executive Officer for implementation risks, delays and unresolved cross‑functional dependencies.

4. Corporate Communications & Reputation

• Develop and implement Oman Air’s corporate communications strategy in line with the Chief Executive Officer’s direction and approved business priorities.
• Lead corporate announcements, executive messages, speeches, media statements, presentations and official communications for the Chief Executive Officer and authorized spokespersons.
• Manage corporate media relations, media monitoring, press enquiries, briefings and issues management.
• Protect Oman Air’s corporate reputation through proactive stakeholder awareness, message discipline and timely response to emerging issues.
• Coordinate crisis communications within the approved incident‑management structure and ensure legal, safety, regulatory and government approvals are obtained where required.
• Maintain controls over official statements, confidential information, spokesperson authority and publication channels.
• Ensure consistency, accuracy and professionalism across internal and external corporate communications, including approved information disseminated through media briefings and interviews.
• Establish communication protocols for sensitive matters, operational disruptions and reputational risks, coordinating with relevant operational, Legal, Safety and government stakeholders.
• Ensure external communications comply with applicable regulatory requirements, company policies and approved government or shareholder communication directives.
• Support the designated incident or crisis management leadership with accurate, timely and appropriately authorised messages; ensure external statements, sensitive announcements and material‑incident communications are issued only by authorised spokespersons through approved channels.

5. Internal Communications & Employee Engagement

• Develop an internal communications plan that helps employees understand Oman Air’s strategy, priorities, performance and transformation agenda.
• Support the Chief Executive Officer with town halls, leadership messages, executive briefings and communication of material organisational decisions.
• Establish effective two‑way communication and feedback channels and report recurring employee themes to management.
• Coordinate with People on culture, engagement and organisational‑change communication while retaining clear accountability for the corporate narrative and channels.
• Measure communication reach, understanding, engagement and effectiveness and implement improvements.
• Enable employees to share improvement suggestions through two‑way communication channels and use employee feedback and engagement indicators to recommend improvements to internal communications.
• Communicate leadership direction, organisational priorities and achievements, and promote transparency, teamwork, accountability, respect and pride in Oman Air.

6. Executive, Board & Stakeholder Reporting

• Prepare high‑quality strategy papers, executive reports, performance packs and presentations for the Chief Executive Officer, Executive Management, the Board and Board committees.
• Ensure information is accurate, consistent, evidence‑based and accompanied by clear decisions, recommendations, risks and accountabilities.
• Coordinate corporate strategy and performance materials with the CEO Office, Finance and relevant business functions.
• Support consistent communication of approved decisions and strategic priorities to shareholders, government entities and other stakeholders within delegated authority.
• Maintain effective working relationships with relevant government entities, shareholders, industry stakeholders and communication counterparts within the authority delegated by the Chief Executive Officer.

7. Governance, Risk & Continuous Improvement

• Operate within Oman Air’s governance framework, Memorandum of Association, delegated authorities, policies and approval requirements.
• Identify strategic, delivery, information and reputational risks and escalating material matters through the proper governance channels.
• Coordinate specialist review by Legal, GRC, Risk, Compliance, Safety, Finance and other control functions where required.
• Continuously improving corporate planning, performance reporting, transformation governance and communications processes, systems and standards.
• Develop the capability, succession depth and professional standards of the Corporate Strategy & Communications team.

8. Authority and Decision Rights

• Develop and recommend corporate strategies, annual plans, scorecards, performance frameworks and communications plans for CEO approval.
• Request timely performance data, explanations, supporting evidence and corrective‑action plans from all business units.
• Convene authorised cross‑functional strategy, performance and transformation reviews.
• Approve routine departmental activities and communications within the approved budget and delegated authority.
• Hold or elevate corporate communications that lack required factual, legal, regulatory, safety or executive approval.
• Escalate material strategic, financial, operational, delivery or reputational risks to the Chief Executive Officer.

Education and professional credentials:

• Bachelor’s degree in Business Administration, Strategy, Economics, Finance, Communications or a related discipline.
• Master’s degree or MBA preferred.
• Minimum 12–15 years of relevant experience, including at least five years in a senior management or leadership position.
• Demonstrated experience in corporate strategy, integrated planning, enterprise performance management and executive reporting.
• Experience governing enterprise transformation portfolios and major cross‑functional initiatives.
• Proven corporate communications, media relations and reputational‑risk capability.
• Experience in aviation, transport, logistics or another complex and highly regulated industry is preferred.
• Strong record of preparing Board‑quality papers and influencing senior stakeholders without relying on direct authority.

Professional Knowledge, Certification or Memberships:

Relevant professional certification in strategy, project/programme management, performance management or corporate communications is advantageous, for example PMP, PRINCE2, MSP,Balanced Scorecard Professional or a recognised communications qualification.