Guest Experience Supervisor

Hotel Indigo; Oman; On-site; OMR 10,000 - 15,000; Full time

Job summary

A leading hotel is seeking a Guest Experience Supervisor who is charismatic and detail-oriented. You will play a crucial role in ensuring guest satisfaction and managing a team to maintain high service standards. Attractive salary, uniform, discounts, and top-tier training are on offer.

Benefits

Competitive salary

Full uniform provided

Impressive room discounts

Top-notch training opportunities

Qualifications

• Minimum 2 years experience in a hotel guest service role.
• Proven leadership skills to motivate and guide your team.

Responsibilities

• Supervising a team of dedicated guest service agents.
• Managing guest requests and ensuring efficient resolution.
• Collaborating with departments to exceed guest expectations.

Skills

Communication

Interpersonal Skills

Problem Solving

Leadership

Attention to Detail

Job description

Seeking a Guest Experience Supervisor extraordinaire! Are you a charismatic, detail-oriented professional with a passion for creating unforgettable experiences? Join our team as a Guest Experience Supervisor and unlock new heights of hospitality excellence.

We are looking for a talented individual who thrives in a fast-paced environment and possesses exemplary leadership skills. As the Guest Experience Supervisor, you will be responsible for ensuring our guests' comfort and satisfaction from arrival to departure.

A little taste of your day-to-day

Every day is different, but you ll mostly be:

• Supervising a team of dedicated guest service agents, ensuring they deliver personalized and attentive experiences.
• Managing guest requests and preferences, ensuring prompt and efficient resolution.
• Collaborating with various departments to ensure seamless operations and exceed guest expectations.
• Training and motivating staff to maintain our high standards of service excellence.
• Implementing innovative strategies to enhance guest experience and build lasting relationships.
• Assisting with administrative tasks and documentation to maintain accuracy and efficiency.

What do we need from you?

• Minimum 2 years experience in a hotel guest service role.
• Strong communication and interpersonal skills to engage with guests and team members.
• Exceptional problem-solving abilities to handle any guest-related concerns effectively.
• Proven leadership skills to motivate and guide your team to success.
• Attention to detail, ensuring the highest standard of service is consistently met.
• Ability to work flexible shifts, including weekends and holidays.

What you can expect from us?

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life including a full uniform, impressive room discounts, and some of the best training in the business.

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

• Guest Experience Supervisor

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at [e-mail]

People Looking for Guest Experience Supervisor Jobs also searched