Front Office and Housekeeping Team Leader

Coastline Resort; Dschanub al-Batina; On-site; OMR 2,500 - 10,000; Full time

Job summary

A luxury resort in Oman is seeking a Front Office and Housekeeping Team Leader to manage staff and ensure high standards of cleanliness and customer service. Responsibilities include overseeing laundry operations and guest services. The ideal candidate has supervisory experience and knowledge of the hospitality industry, with a preference for those holding a diploma in hospitality management. This is a full-time, on-site role located in Al-Musannah.

Qualifications

• Experience in managing teams in hospitality.
• Knowledge of laundry operations and housekeeping standards.
• Ability to communicate effectively across departments.

Responsibilities

• Supervise the front office and housekeeping staff.
• Manage laundry operations and oversee guest services.
• Ensure high standards of cleanliness and customer service.

Skills

Supervisory Skills

Front Office expertise

Laundry expertise

Housekeeping expertise

Customer service

Education

Secondary education completion

Diploma in hospitality management

Job description

Front Office and Housekeeping Team Leader

Company Description

Coastline Resort is a unique luxury resort located in Al-Musannah, Oman. The resort offers a variety of luxury villas each equipped with private swimming pools, providing guests with maximum privacy and peace of mind. Known for its serene and beautiful surroundings, Coastline Resort aims to provide a peaceful and luxurious experience for all its guests.

Role Description

This is a full-time on-site role for a Front Office and Housekeeping Team Leader located in Al-Musannah. The role involves supervising the front office and housekeeping staff, ensuring high standards of cleanliness and customer service. Daily tasks include managing laundry operations, overseeing guest services, coordinating communication between departments, and maintaining the overall guest experience.

Qualifications

• Supervisory Skills and experience in managing teams
• Front Office, Laundry and Housekeeping expertise
• Ability to work on-site in Al-Musannah
• Experience in the hospitality industry is a plus
• Secondary education completion; a diploma in hospitality management is preferred